Phone Scheduler

CONSULTANTS IN GASTROENTEROLOGY

28d • Remote

About The Position

CONSULTANTS IN GASTROENTEROLOGY JOB DESCRIPTION JOB TITLE: RECALL SPECIALIST / PHONE SCHEDULER - FULLY REMOTE IMMEDIATE SUPERVISOR: APPOINTMENT SCHEDULING SUPERVISOR MINIMUM QUALIFICATIONS: Cooperative work attitude toward co-employees, management, patients, visitors, and physicians Ability to make decisions and solve problems REQUIREMENTS: MUST BE ABLE TO TRAIN ON-SITE AT OUR WEST COLUMBIA LOCATION FOR AT LEAST 2 WEEKS BEFORE GOING FULLY REMOTE Knowledge of scanning equipment and computers. Knowledge of HIPAA guidelines. Ability to work in a very fast paced environment. Excellent time management and organizational skills Demonstrates excellent customer service and effective communication skills Positive attitude with team-centered approach Interdepartmental Collaboration Interact and communicate with different practices Flexible and adaptable to change DUTIES AND RESPONSIBILITIES Check Accuracy of Recall Report Call patients and schedule procedures or an office visit and mail or email paperwork Document accordingly all appointments scheduled and any pre-certifications required Ensure demographic information is current with each interaction to maintain the most up-to-date patient information Other duties as assigned Job Quality Requirements Accuracy Attention to detail Timeliness Organization Little supervision needed to accomplish tasks Dependability Attendance Punctuality Ability to follow instructions Ability to meet deadlines Physical / Mental Requirements Ability to sit, stand, walk, and go up and down stairs for long periods of time Visual and auditory acuity for frequent use of computer and telephone and occasional use of other office equipment Regulatory Abide by OSHA and HIPAA regulations QualificationsMINIMUM QUALIFICATIONS: Cooperative work attitude toward co-employees, management, patients, visitors, and physicians Ability to make decisions and solve problems

Requirements

• MUST BE ABLE TO TRAIN ON-SITE AT OUR WEST COLUMBIA LOCATION FOR AT LEAST 2 WEEKS BEFORE GOING FULLY REMOTE
• Knowledge of scanning equipment and computers.
• Knowledge of HIPAA guidelines.
• Ability to work in a very fast paced environment.
• Excellent time management and organizational skills
• Demonstrates excellent customer service and effective communication skills
• Positive attitude with team-centered approach
• Interdepartmental Collaboration
• Interact and communicate with different practices
• Flexible and adaptable to change
• Cooperative work attitude toward co-employees, management, patients, visitors, and physicians
• Ability to make decisions and solve problems

Responsibilities

• Check Accuracy of Recall Report
• Call patients and schedule procedures or an office visit and mail or email paperwork
• Document accordingly all appointments scheduled and any pre-certifications required
• Ensure demographic information is current with each interaction to maintain the most up-to-date patient information
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed