Real Time Crime Center Analyst

Polk County Sheriff's OfficeWinter Haven, FL
Onsite

About The Position

The RTCC Analyst performs operations and clerical duties and tasks specific to the position. The member utilizes information gathered by officers to establish crime patterns and methods to identify suspects. The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision. The RTCC Analyst may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position.

Requirements

  • High School or GED
  • Valid Florida driver's license
  • FCIC/NCIC Certification
  • Successfully complete RTCC Analyst Training Program
  • Demonstrated proficiency of keyboarding 35 wpm with no more than 5 errors
  • Demonstrated proficiency with Microsoft Windows, Excel and Word, Windows, and use of the Internet
  • Knowledge of PCSO policy and procedures
  • Knowledge of Act (FERPA)
  • Familiarity with Florida State Statutes
  • Knowledge of Forms and documents
  • Knowledge of Radio codes, signals and unit identifiers
  • Knowledge of Spreadsheets
  • Knowledge of Software
  • Knowledge of Filing system
  • Knowledge of Video surveillance systems
  • Knowledge of Personnel and office locations
  • Knowledge of Intelligence gathering techniques
  • Knowledge of Resources
  • Knowledge of Family Educational Rights and Privacy
  • Knowledge of Office equipment
  • Ability to Monitor radio traffic and comprehend information quickly
  • Ability to View computer screens for extended periods
  • Ability to Simultaneously communicate effectively, interpret communications and enter data into a computer system accurately
  • Ability to Follow instructions and respond quickly
  • Ability to Operate computer and office equipment
  • Ability to Recognize potential hazards
  • Ability to Speak, read and write English
  • Ability to Identify trends and patterns
  • Ability to Listen and understand
  • Ability to Read a map
  • Ability to Remain calm under pressure
  • Ability to Operate a motor vehicle
  • Decision making skills
  • Basic mathematical skills
  • Analytical skills
  • Basic English grammar skills
  • Computer skills
  • Reading comprehension skills
  • Keyboarding skills
  • Report interpreting skills
  • Interpersonal skills
  • Record-keeping skills
  • Organizational skills
  • Telephone skills

Nice To Haves

  • Four-year college degree preferred and/or professional experience in data analysis

Responsibilities

  • Monitor active calls for service
  • Provide real time crime and intelligence information
  • Relay potential hazards to law enforcement officers
  • Maintain statistics and log daily production
  • Assist patrol and investigative units with calls for service
  • Analyze criminal date and activity
  • Assist the Safe Schools Division Data Analyst monitor threats to schools
  • Monitor and distribute daily reports
  • Make immediate notification regarding active assailants or any threats involving a school
  • Attend trainings and briefings
  • Utilize a variety of databases and social media platforms for investigative purposes
  • Monitor criminal offenders
  • Research and analyze date
  • Create biological reports, timelines and intelligence bulletins
  • Communicate via portable radio with law enforcement officers and the Emergency Communications Center (ECC)
  • Correspond with agency members
  • Monitor crime tips
  • Correspond with other agencies
  • Complete requests for information
  • Answer telephone

Benefits

  • Medical, Dental, Vision
  • Wellness Incentives
  • 10 Paid Holidays
  • FRS Retirement
  • Paid Time Off
  • Employee Assistance Program (EAP)
  • Direct Deposit, Bi-Weekly Pay Checks
  • Free Employee Gym
  • Tuition Reimbursement
  • Life Insurance
  • Education Incentive
  • Deferred Compensation Plan
  • Free Employee Health Clinic
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