Role: To assist members with their mortgage lending needs: analyze loan requests and make credit decisions based on mortgage lending policy. Must continually pursue other avenues to obtain Real Estate loans while promoting the Credit Union. Essential Functions & Responsibilities: Markets the Credit Union's mortgage lending program to companies and individuals within the real estate community. Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet bank and regulatory standards. Approves or rejects loan applications or requests additional information. Establishes terms and conditions of an approved loan and reviews with member. Cross-sells other Credit Union services. Evaluates acceptability of loan to buyers of real estate loans on secondary mortgage markets. Assembles documents in loan file, including acceptance or denial, and returns file mortgage clerk. Keeps informed of current trends in mortgage lending and market factors affecting mortgage lending. Performs other job related duties as assigned. Performance Measurements: Ensure all loan decisions are made within the established time frame and in compliance with lending policies, procedures, rules, and regulations and have zero errors. Communicate loan decision to all involved parties within 24 hours of receipt of mortgage application file. Troubleshoot and resolve member and internal inquiries in a timely, friendly, accurate manner. Meet or exceed the minimum established individual goals each month. Develop and maintain knowledge of all mortgage products and rates within the credit union and from the mortgage industry. Maintain a professional, courteous, and friendly atmosphere for members and co-workers. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1-10 employees