Real Estate Inside Sales Advisor - Illinois
About The Position
As a member of the Redfin Sales Support team, you'll be the first point of contact for potential customers via phone, text, or email and educate them about the benefits of working with Redfin to buy or sell a home. From our cutting-edge technology to our in-depth training and supportive team environment, we've got you covered. Your love of real estate and ability to quickly gain a customer's confidence over the phone will be key to your success. In applicable markets, you may also work with customers requesting a cash offer.
Requirements
- Active real estate license required. Find out how to get one here: www.redfin.com/guides/how-to-become-a-real-estate-agent
- Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience
- Strong multitasking skills
- Clear and concise verbal and written communication
Nice To Haves
- Real estate transaction experience preferred
- Experience using a Customer Relationship Management (CRM) system is preferred
- Microsoft Office or Google Suite experience a plus
Responsibilities
- You are the first voice of Redfin and responsible for earning a customer's business by guiding them to the best solution
- You will work from a customer queue, handling live phone calls and inquiries created from the website and app
- Be an expert on all of Redfin's real estate products and services and advise customers to clear next steps
- Match prospective customers with a local Redfin Agent for a home tour, buyer's consultation, or listing consultation
Benefits
- Three weeks of paid vacation, plus paid parental leave, sick leave & flex days
- Choose from various full-family medical, dental, and vision plans with low out-of-pocket expenses
- REALTOR association, MLS dues, and state license fees reimbursed
- 401(k) and Employee Stock Purchase Plan
- Comprehensive in-person and virtual training
- A management team invested in your growth and success
- Growth opportunities to move into other positions at Redfin (including management-level roles, if qualified).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Real Estate
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
