Real Estate Assistant Property Manager

MYGRANT GLASS COMPANY INCFlagstaff, AZ
34d

About The Position

The Assistant Property Manager provides administrative, financial, and operational support to the Property Manager for the real estate portfolio.  This position assists in managing owned and leased properties, ensuring efficient operations, strong tenant relations, and compliance with corporate standards. This role works closely with the Director of Property Management to ensure properties are well-maintained; tenants receive excellent service, and all operational, financial, and compliance tasks are completed accurately and on time. Responsibilities include assisting with tenant communications, coordinating maintenance requests, preparing documents and reports, supporting leasing activities, and helping enforce property policies and procedures. The Assistant Property Manager serves as a key point of contact for tenants, vendors, and prospective clients, contributing to smooth property operations and positive tenant relations.

Requirements

  • Ability to communicate effectively, both verbally and in writing.
  • Strong organizational and multitasking skills.
  • Proficiencyin Microsoft Office (Word, Excel,PowerPoint)
  • Proficiencywith usingYardiprogram.
  • Ability toestablishand maintain productive working relationships with tenants, vendors, and staff.
  • Ability to work extended hours as needed.
  • Bachelor's degree in business, realestateor related field(or extensive relevant experiencein lieu of degree)
  • 1-3 years of commercial property management experience

Responsibilities

  • Direct and manage all tenant relationsto resolve tenant concerns andmaintainhigh tenantsatisfaction,servingas the primary contact for tenant inquiries, work orders, and service issues
  • Overseeallday-to-day propertyoperations,includingplanningtenant communications,makingrecommendationson operational improvements,and executing plansto resolve anytenantor operational issues.
  • Managelease administration by preparing correspondence,analyzinglease abstracts,monitoringkey dates such as escalations, renewals, and options,making recommendations for action, and executing plans.
  • Supervise compliance and recordsmanagement ofcontracts, certificates of insurance,vendor W-9sand related documents, exercising judgment to ensure legal and operational compliance.
  • Overseeproperty compliance programs,including scheduling, managing, and independently ensuring completion of annualpropertyrequirementssuch assuch asfire equipment inspections, backflow certifications, and state mandates like energy benchmarking,making decisions to address any compliance gaps.
  • Managetenantcommunications, includingcontact details anddeterminethe timing,content,and distribution ofproperty communications.
  • Oversee financial processing,receivinginvoices,andensuringprompt processing bydeterminingpropercodingto the correct general ledger accounts,identifydiscrepancies, andapprovingpayment processing.Prepare the managementreportsdraft, highlighting key operational and financial trends for ownership review.
  • Develop,prepare,andactively managethe annual operating and capital budgets, tracking variances and expenses against the budget.
  • Direct and verify utility account management, ensuring property utility accounts are paid correctly andresolveany billing disputes or issues.
  • Manageand review vendor service contracts including,coordinatingvendor services for maintenance, landscaping, fire protection, roofing, HVAC, and more.
  • Direct emergency response operations, making time-sensitive independent decisions to protect property, tenant safety, andminimizingoperational disruption.
  • Ensure property files on SharePoint are current andaccurateregularly.
  • Other duties as assigned.

Benefits

  • Health Insurance
  • Flexible Spending Plan
  • Health Savings Plan
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • 401K/with matching
  • Overtime Pay (when offered)
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