Real Estate Administrative Assistant

RE/MAX Professionals•Castle Rock, CO

17h

About The Position

The Real Estate Administrative Assistant provides comprehensive administrative and operational support to leadership and team members while delivering exceptional service to clients, tenants, and visitors. This role serves as the first point of contact for the office, manages daily administrative functions, supports leasing and property operations, coordinates events and travel, and helps maintain an organized, professional office environment. The ideal candidate is detail-oriented, highly organized, customer-focused, and able to manage multiple priorities while supporting business operations and client service excellence. Serve as the first point of contact by warmly welcoming employees, clients, tenants, and visitors Answer, screen, and route incoming phone calls in a professional and timely manner Manage incoming and outgoing mail, packages, and deliveries Assist with leasing efforts by helping to locate and coordinate prospective tenants for company-owned rental properties Schedule and, when necessary, conduct property showings for prospective tenants Act as the concierge for executive suites, supporting tenants and guests with day-to-day needs and requests Coordinate and schedule company events, including setup and breakdown Schedule property maintenance, repairs, and vendor services; communicate with vendors and track completion of work Order, prepare, and send client appreciation gifts and special acknowledgments Maintain a clean, organized, and professional office environment Coordinate travel arrangements for leadership Maintain and manage realtor inventory, including signage, lockboxes, riders, lockboxes, and related materials Maintain and order supplies as needed Provide general administrative support to leadership and team members to support business operations and client service excellence

Requirements

High school diploma or equivalent required; associate degree or relevant coursework preferred
2+ years of administrative, office management, or real estate support experience preferred
Prior experience in a real estate, property management, or customer-facing environment is a plus
Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines efficiently
Excellent written and verbal communication skills with a professional and client-focused demeanor
Proficiency in Microsoft Office (Outlook, Word, Excel) and Google Workspace
Ability to quickly learn and effectively use real estate tools and systems (MLS, CRM, transaction management platforms, showing software, etc.)
Detail-oriented with a high level of accuracy in scheduling, documentation, and follow-through
Strong customer service skills; ability to interact professionally with clients, tenants, vendors, and team members
Ability to work independently while also supporting a collaborative team environment
Comfortable handling confidential information with discretion and professionalism
Ability to coordinate logistics such as events, travel, inventory, and vendor scheduling
Problem-solving mindset with the ability to anticipate needs and take initiative
Reliable, punctual, and dependable with a strong work ethic
Valid driver’s license and reliable transportation (for errands, events, or property-related tasks, if applicable)
Ability to lift and carry light to moderate office or event materials (signs, boxes, supplies, etc.)

Nice To Haves

Prior experience in a real estate, property management, or customer-facing environment is a plus

Responsibilities

Serve as the first point of contact by warmly welcoming employees, clients, tenants, and visitors
Answer, screen, and route incoming phone calls in a professional and timely manner
Manage incoming and outgoing mail, packages, and deliveries
Assist with leasing efforts by helping to locate and coordinate prospective tenants for company-owned rental properties
Schedule and, when necessary, conduct property showings for prospective tenants
Act as the concierge for executive suites, supporting tenants and guests with day-to-day needs and requests
Coordinate and schedule company events, including setup and breakdown
Schedule property maintenance, repairs, and vendor services; communicate with vendors and track completion of work
Order, prepare, and send client appreciation gifts and special acknowledgments
Maintain a clean, organized, and professional office environment
Coordinate travel arrangements for leadership
Maintain and manage realtor inventory, including signage, lockboxes, riders, lockboxes, and related materials
Maintain and order supplies as needed
Provide general administrative support to leadership and team members to support business operations and client service excellence