Coordinator, Archival Services - American Heritage Center

University of Wyoming • Laramie, WY

9h • Onsite

About The Position

The American Heritage Center is seeking a dynamic, creative and team-oriented individual to serve as the primary manager of the American Heritage Center’s Reading Room including supervising daily operations and employees supporting Reading Room activities. Act as the public-facing archivist of the Reference Services Unit, providing direct public service to both on-site and remote patrons, coordinating on-site patron visits, and remote research sessions. Responsibilities include supervising reference desk shifts, scheduling, overseeing departmental communications, and supporting the work of the Reference Services Unit. This position reports to the Manager of Reference Services.

The American Heritage Center at the University of Wyoming houses manuscripts, rare books, and university archives. With over 95,000 cubic feet of documents and artifacts across 5,000 collections, the AHC is one of the nation’s largest non-governmental archives. The AHC has a vast array of collections, from Wyoming and Western history; Hollywood and the history of the entertainment industry; the transcontinental railroad and America’s transportation industries; mineral, coal, and oil extraction; journalism; women’s suffrage; and diversity in the West. The AHC is dedicated to making history and cultural heritage accessible to the University of Wyoming community and the public.

Requirements

• A Bachelor's degree in related field (such as library, archives, public services, humanities, etc.); or equivalent combination of education and experience
• 1 year of related experience in an archives/library or academic setting is required.
• Adaptability
• Attention to Detail
• Collaboration
• Communication
• Consistency
• Initiative
• Leadership
• Quality Orientation

Nice To Haves

• MLIS (Library and Information Studies) or equivalent related Master’s degree.
• Three years of related work experience is preferred, including public/customer service skills.
• Experience managing part-time or full-time staff.
• Exceptional written and oral communication skills.

Responsibilities

• Manage the AHC's Reading Room by acting as the primary supervisory authority for its operations, procedures, and workflow. Manage services for on-site, off-site, and online users. Prepare and distribute weekly schedules for Reading Room desk coverage and support; maintain department related documentation and statistics.
• Oversee the development, implementation and updating of the documentation for operational procedures, training, and workflows; Provide instruction and day-to-day supervision for part-time staff.
• Manage the unit's reference inquiries from all sources. Assist with the completion of remote general reference requests, including in-depth research, patron communication, digitization orders, and invoicing.
• Collaborate with other AHC units to fulfill reference requests.
• Supervise and manage full-time and part-time employees (plus interns and volunteers, as scheduled), for successful reading room operations. Includes hiring, training, daily oversight and project management, and employee reviews.
• Oversee Reading Room financial and support functions as assigned, including supply needs, equipment oversight, and cash box handling.
• Additional duties as assigned.

Benefits

• Generous Retirement Contributions: The State contributes 14.94% of your gross salary, and you contribute 3.68%, totaling 18.62% toward your retirement plan.
• Exceptional Health & Prescription Coverage: Enjoy access to medical, dental, and vision insurance with competitive employer contributions, that include 4 deductible options to suit your needs.
• Paid Time Off: Benefit from ample vacation, sick leave, paid holidays, and paid winter closure.
• Tuition Waiver: Employees and eligible dependents can take advantage of tuition waivers, supporting continuous education and professional growth.
• Wellness and Employee Assistance Programs: Stay healthy with wellness initiatives, counseling services, and mental health resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level