RCS Associate - Simon Cancer Center

Indiana University Health SystemIndianapolis, IN
2dOnsite

About The Position

Join Our Team at the Simon Cancer Center – Make a Meaningful Impact Every Day Location: Onsite in Indianapolis, IN Schedule: Full-time, Monday–Friday between 7:00am–5:00pm (8.5hour shifts) At the Simon Cancer Center, every role contributes to a mission that matters. We are seeking a compassionate, service-oriented team member to support our patients and their families during some of the most important moments of their care journey. This position plays a key part in creating a welcoming, seamless experience from the moment a patient arrives. As part of our Revenue Cycle–System Services/Patient Access team, you will be the face of our organization—helping patients feel supported, informed, and cared for. If you value purpose, teamwork, compassion, and excellence, you’ll feel right at home here.

Requirements

  • A commitment to exceptional service
  • A positive, team focused mindset
  • Respect for every patient’s unique needs and circumstances
  • Reliability, professionalism, and compassion in every interaction
  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
  • Requires working knowledge of patient registration and financial clearance.
  • Requires a high level of interpersonal and problem solving skills.
  • Requires effective written and verbal communication skills.
  • Requires the ability to work within a team and maintain collaborative relationships.
  • Requires the ability to take initiative and meet objectives.

Nice To Haves

  • Patient registration or scheduling
  • Working in a patient facing medical office
  • Familiarity with medical insurance processes
  • Experience supporting individuals in a healthcare environment

Responsibilities

  • Provide warm, attentive check-in and registration support
  • Verify insurance eligibility and make corrections when needed
  • Schedule clinic and radiology appointments with accuracy
  • Collaborate closely with clinical teams daily to ensure smooth patient flow
  • Escort or transport patients (including wheelchair assistance) between clinical areas. Walking reasonable distances is required
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