RCS Associate - Cancer Center Scheduling

IU HealthCarmel, IN
7hOnsite

About The Position

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services at our Schwarz Cancer Center. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Expectations of the role include actively seeking opportunities to do good in the lives of others; treating all people with kindness, respect, and empathy; seeking to do ones best at all times and in new ways; and working as a team by counting on, and caring for, others.

Requirements

  • Customer service or patient care experience required.
  • Requires working knowledge of patient registration and financial clearance.
  • Requires a high level of interpersonal and problem solving skills.
  • Requires effective written and verbal communication skills.
  • Requires the ability to work within a team and maintain collaborative relationships.
  • Requires the ability to take initiative and meet objectives.

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

Responsibilities

  • scheduling
  • registration
  • insurance verification
  • prior-authorization
  • financial counseling/individual solutions
  • cashiering
  • release of information
  • customer service
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