Rate Verification Specialist (Remote)

Morley

12h•Remote

About The Position

As a remote Rate Verification Specialist at Morley, you’ll be at the heart of ensuring our automotive warranty reimbursements are fair and accurate. Your expertise will be vital in reviewing past retail-parts markups and labor-rate changes to maintain precision in our work. This role is perfect for leveraging your background in automotive, business or accounting, especially if you're looking to work from home.

Requirements

Keen attention to detail, especially with numerical and financial calculations
Computer proficiency (navigating online resources, using Microsoft Office)
Excellent interpersonal skills; capable of working well both within a team and independently
Professional demeanor and spoken / written communication skills
Acute listening skills with attention to detail
Strong organizational and time management skills; able to meet deadlines
Positive self-starter with a solid work ethic
High school diploma or equivalent
Two or more years of professional work history in automotive, business or accounting
Demonstrated analytical, data entry and process-oriented skills
Demonstrated ability to successfully perform in a fast-paced work environment
Able to work the following hours of operation: Monday - Friday 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time / 6 a.m. - 3 p.m. Mountain time / 5 a.m. - 2 p.m. Pacific time
Must be able to stick to the schedule reliably
Michigan resident
Secluded and distraction-free work environment
High-speed internet delivered through a wired provider (cable or fiber)
Computer must be physically connected to your modem / router using an Ethernet cable
Wireless, 5G and satellite connections are not supported

Nice To Haves

Associate degree
Background in dealership service administration, service management, warranty administration or parts management

Responsibilities

Examine and interpret invoices and numerical data submitted by dealers to confirm accurate reimbursement rates
Ensure all applications meet the required standards and verify job cards according to the type of service repair
Identify qualifying repairs and compute the average markup percentages for parts and effective labor rates
Check that labor rates remain consistent with established benchmarks
Advise clients on recommended adjustments to markups or labor rates
Organize and coordinate work assignments while maintaining an efficient file system
Follow a dependable and regular work schedule
Offer timely and accurate solutions through inbound and outbound conversations (including use of the client's application, emails and other communications as needed) while keeping a positive and upbeat attitude

Benefits

Medical and prescription coverage
Dental and vision insurance
Paid time off
Associate wellness program with rewards for annual checkups
Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
401(k) with match
Flexible spending account (FSA)
Life insurance
Company-paid short- and long-term disability insurance
24/7 online access to doctors through Teladoc
24/7 nurse help desk
Patient advocacy with free 24/7 support for benefit questions and claims
Guidance for family, financial and estate planning (including wills)