PRIMARY PURPOSE OF POSITION Establish, develop and maintain professional relationships with key leaders across multiple departments that develop, implement and recover the Utilities' revenue requirements and set policies to be applied consistently across the service territory. Leverage internal and external relationships in the development of business plans to implement cost recovery, education of rates structures and their impacts to meet customer and leadership needs regarding service delivery, billing and utility standard service. Project manage reporting and data requirements for regulatory filings, average bill calculations and bill impact determinations for external parties and Executive outreach. Obtains and compiles necessary internal data/information and assists in the preparation of cost of service studies. Performs and reviews analyses related to cost of service, rate design, and pricing of retail electric services, including the evaluation of impacts on the Company and its customers. Prepares various informational filings. Reviews new tariffs and revisions to existing tariffs for the provision of retail electric services. Prepares information used in rate related regulatory proceedings, reports filed with regulatory bodies, and external communications related to retail rate proposals. Participates with other Company departments to evaluate, develop and implement procedures associated with new tariffs and revisions to existing tariffs. Provides open communication to internal and external customers and multiple departments regarding rate changes, structure of rates, costs for services, bill content and the basis for charges to improve customer satisfaction. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.
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Job Type
Full-time
Career Level
Mid Level