Rapoport Center Program Manager

SHALOM AUSTIN•Austin, TX

just now•$50,000 - $55,000•Onsite

About The Position

The Rapoport Center Program Manager is a full-time, exempt role and a key member of the Rapoport Center team. This position coordinates programs, events, and administrative operations across arts and culture, engagement, Israel and Jewish Peoplehood, and education, both on and off the Dell Jewish Community Campus. The Program Manager also provides coordination and administrative support to the EVP/Chief Impact & Strategy Officer to help manage priorities and advance strategic initiatives. This role ensures smooth program logistics, communications, and data management while building strong relationships with partners, vendors, and participants. The ideal candidate is highly organized, detail-oriented, and skilled at managing multiple priorities with professionalism, collaboration, and a strong customer service mindset.

Requirements

Associate degree or equivalent.
Minimum of three (3) to five (5) years of experience in administrative support and general office operations.
Proficiency in Office 365.
An ability and willingness to learn and become proficient in reporting, budgeting, and other organizational platforms.
Strong organizational and time management skills with attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple projects and deadlines independently.
Strong interpersonal skills and ability to work collaboratively with staff, vendors, and volunteers.
Proficiency with Microsoft Office Suite; familiarity with event registration or project management software preferred.
Ability to work in office along with evenings and weekends.

Nice To Haves

Bachelor's degree or equivalent.

Responsibilities

Support the planning and implementation of programs and events, including scheduling, communications, vendor coordination, and logistics.
Manage communications before and after events.
Provide excellent customer service to participants, guests, and partners.
Maintain records, budgets, contracts, and post-event reports.
Execute or assist with event setup and implementation.
Purchase and prepare supplies and food for programs and events.
Help connect community members to relevant areas of interest and to one another.
Enter participant data into appropriate systems regularly.
Track program metrics and compile reports for evaluation and improvement.
Manage calendars, email correspondence, reports, and file systems.
Assist with budgeting and expense tracking.
Help coordinate the programmatic calendar.
Answer and direct phone calls professionally and handle inquiries when appropriate.
Manage calendar scheduling, meeting logistics, and coordination of internal and external appointments for Executive Vice President/Chief Impact & Strategy Officer.
Support preparation and organization of meeting materials, agendas, and follow-up items.
Assist with tracking action items, timelines, and next steps related to strategic initiatives.
Coordinate logistics for leadership meetings, community engagements, and partner interactions.
Assist with general departmental needs and special projects as assigned.
Contribute to a collaborative, mission-driven team culture.
Other duties as assigned.

Benefits

We’ll provide a FREE membership to the fitness and aquatics center, and offer you discounts on programs, including personal training.
We are a learning organization! Our staff have regular opportunities for training and continuing education.
We offer outstanding medical insurance coverage through Cigna, and we’ll pay over 80% of the premium cost of our base plan on your behalf.
You will have the option to contribute to our 403(b) with and the opportunity for a company match.
We provide life and long-term disability insurance, and we pay 100% of the cost for you.
We will give you lots of paid time off. First-year employees receive: 18 days of paid time off, and more than 15 Jewish and Federal holidays.
We’ll offer you up to a 50% discount for your kiddos in our amazing early childhood program, as enrollment allows.
You will have access to our amazing Employee Assistance Program (EAP).
We understand that you need a work/life balance and that you have commitments outside of the workplace, so we’ll do our very best to offer you some flexibility in your work schedule.
We’ll provide you with the opportunity to make a difference in the Central Texas Jewish community every day.