Ramp Assistant I
About The Position
We are looking for a Ramp Assistant to provide exceptional customer service by welcoming all who arrives at Naples Aviation either curbside or gate-side. Inquiries about our customers’ needs and assists them in a professional, safe, and efficient manner with luggage, directions, catering order delivery and relocation of vehicles. Coordinates and serves our customers with valet parking their vehicles according to our policy and standards. Lifts, loads, and unloads baggage and cargo, safeguarding it from damage, loss, and weather. Held accountable for accuracy of back-of-house activities, prepares catering, coffee, ice, and papers and that all other services are rendered in a timely manner to support our purpose of providing an exceptional airport experience. Effectively communicates customer movements to Customer Service Representatives and Dispatchers ensuring timely response within the terminal.
Requirements
- A current, valid Florida driver’s license with full privileges (not suspended or revoked) and a driving record that meets the Authority’s standards.
- High school diploma or general education degree (GED).
- At least six months of related customer service experience and/or training.
- Frequent driving of different kinds of vehicles
- Communicate effectively over two-way radio
- Ability to frequently lift and/or move up to 50 pounds, and occasionally more than 50 pounds
Responsibilities
- Welcoming customers arriving at Naples Aviation
- Assisting customers with luggage, directions, catering order delivery, and relocation of vehicles
- Coordinating and serving customers with valet parking
- Lifting, loading, and unloading baggage and cargo
- Preparing catering, coffee, ice, and papers
- Communicating customer movements to Customer Service Representatives and Dispatchers
Benefits
- Excellent Benefits Package, including $0 cost to employee Medical and Dental plan
- Generous 10% Company Paid Retirement Plan
- Vacation, Personal Leave, Sick Time, Paid Holidays
- Annual Incentive Award and Career Development Programs
- Wellness stipend $600 annually
- Tuition and Education Reimbursement up to $7,000 a year
- Winner of Best Places to Work in Southwest Florida!
- Starting Pay: $17.74 per hour
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
