Ramp Supervisor

G2 Secure Staff•Grapevine, TX

4h•Onsite

About The Position

The Ramp Supervisor oversees daily ramp operations to ensure the safe, efficient, and on-time servicing of aircraft. This role supervises ramp agents and coordinates aircraft ground handling activities including loading/unloading baggage, cargo operations, aircraft marshaling, and ground equipment management while maintaining strict compliance with FAA, TSA, airline, and airport regulations.

Requirements

Must be 18 years of age or older
HS Diploma or GED
Valid Driver's License
One (1) years of front-line ramp experience or similar role
Minimum one (1) year of supervisory experience in a similar or related role
Excellent verbal and written communication skills
Strong leadership skills
Must have a reliable mode of communication and transportation
Treat all information as confidential.
Possess the tact to deal with all levels of employees and client representatives.
Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs.
Must be able to lift, carry, and/or hold up to 100 lbs.
Physical exam may be required to confirm above.
Must pass pre-employment and random drug test.
DMV check may be required.
Must be able to read, write, understand and carry out instructions in English.
Must meet necessary requirements to obtain a security sensitive identification badge
Must be able to verbally direct in English.
Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
Must have good hearing and vision.

Nice To Haves

Airline or airport operations experience
Leadership experience in the airline or airport operations experience

Responsibilities

Conduct training sessions on various topics, such as customer service, technical skills, compliance, or product knowledge
Manage the day-to-day operations within the primary area of responsibility for scheduling/staffing, managing daily budgeted hours, and limiting overtime
Perform all duties of subordinate employees when necessary
Ensure implementation of the Safety Management System (SMS)
Implement a safety plan for the station
Maintain Quality Assurance oversight for operational issues relating to performance and safety, providing suitable corrective and preventative actions where necessary
Train/retrain all personnel in airline procedures, safety procedures, and company policies
Maintain good employee relations. Handle employee problems efficiently and effectively
Client Relations -- Effectively communicate with senior airline management and project a positive image in responding to airlines, staff, and public inquiries
Adhere to company policies and procedures and participate in achieving company objectives
Monitor employee activity and adjust as needed
Handle off-schedule operations when the Manager is not available
Perform other duties as requested