Radiology Technical Assistant

Baystate Health•Springfield, MA

4d•$18 - $24•Onsite

About The Position

Under the supervision of the radiologic technologist, this position is responsible for assisting the technologists, residents, and radiology attendings in exam rooms, and with guided interventional procedures. This position also calls patients from the waiting room into the changing area as well as prepares/explains the procedure to the patient according to departmental and hospital procedure. The technical assistant performs a variety of patient care and clerical duties, while aiding patients, technologists, and radiologists. The technical assistant demonstrates excellent communication skills and effectively works with all staff.

Requirements

GED or HiSET
BLS certification from AHA is required within 30 days of hire.
Excellent verbal communication and computer skills.
Exceptional customer service skills.
Knowledge of lifting mechanics.

Nice To Haves

Medical Terminology and previous patient care.
Basic Cardiac Life Support - American Heart AssociationAmerican Heart AssociationAmerican Heart Association
Certified Medical Assistant - OtherOtherOther
Certified Nurse Aide - OtherOtherOther
Emergency Medical Technician (EMT) - Basic - National Registry of Emergency Medical TechniciansNational Registry of Emergency Medical TechniciansNational Registry of Emergency Medical Technicians

Responsibilities

Managing the Patient Experience: Greets patients promptly in warm, friendly manner demonstrating appropriate amount of interest or concern. Smile, make eye contact, use welcoming language (hello, welcome, how can I help you today). Gather and/or verify patient demographics as needed. Hospitality: Maintain a clean patient and working space. Direct patient and family members to restrooms and other amenities. Check to see if there is any other way you can assist. Employees at this level are developing their skills and understanding of needs of the patients and their families or caregivers.
Practices the BH operating principles of Trust, Respect, Integrity, Collaboration and Communication.
Maintains patient confidentiality consistent with hospital policy.
Knowledge of lifting mechanics and proper moving techniques. Is responsible for assisting in the transfer of patients on and off stretchers, beds, wheelchairs, and other as needed.
Technical assistant will keep patients informed of wait times, assisting and accompanying patients where possible, and as appropriate.
Performs terminal cleaning, and surface cleaning in accordance with the hospitals infection control practices and policies.
Observes all health and safety requirements including body substance precautions.
Assist patients as needed to bathroom or with urinal or bedpan.
Participates in department and team projects as requested and communicates effectively with team and patients.
Is skilled in handling transport, lifting, sliding, oxygen tanks, and IV poles as needed.
Is skilled in the use of all necessary computer software such as, but not limited to, Teletracking, Safety and Injury Reporting (SRS), Cerner, Radnet, Synapse, etc.
Assists with supplies and inventory. Properly puts stock away, as well as fills and empties laundry bins as needed.
Maintains yearly In service validations. Attends departmental staff meetings.
BLS certification from AHA is required within 30 days of hire.

Benefits

Excellent Compensation
High-quality, low-cost medical, dental and vision insurance
Generous PTO – up to 25 days in the first year, with scheduled earned increases
Sign on bonus (Sign on Bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health)
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service.
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health.
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!