Radiology Imaging Support Specialist at Lake Mary Hospital

Orlando Health • Lake Mary, FL

2d • Onsite

About The Position

Orlando Health Lake Mary Hospital represents Orlando Health’s continued commitment to the Seminole County community, which we have proudly served for 40 years. As a comprehensive acute care facility, the hospital offers a full scope of medical and surgical services, including cardiovascular, general surgery, orthopedics, and women’s services with labor and delivery, alongside a future NICU. Opening with 124 beds, the 455,000 square foot hospital will be able to expand to up to 240 beds. State-of-the-art facilities include operating rooms, catheterization labs, interventional radiology, a vascular lab, an ICU and a full-service emergency department.
For labor and delivery, the hospital features six private suites thoughtfully designed to make you feel at home while providing exceptional medical care. Each suite includes a hydrotherapy tub for laboring, shower, recliner, adjustable bed with a squat bar, wireless and waterproof heart rate monitors for mom and baby, a smart board that integrates patient and nurse information from Epic, WiFi, and televisions. These modern amenities ensure a comfortable and supportive environment for every patient.
The Radiology Imaging Support Specialist is responsible for accessing, managing, distributing, and inputting radiology images, orders, and data for all our customers and maintains customer service in radiology waiting areas

Requirements

• High school graduate or equivalent.
• Two (2) years of clerical or customer service experience.

Responsibilities

• Utilizes all Corporate Radiology computer systems effectively and accurately.
• Receives outpatients to the Imaging Department, ensures the validity of prescriptions, inputs HIS system orders, and assures comfort during the wait time.
• Imports and exportsimages as needed according to OH guidelines.
• Opens, reads, and burnsimagesto a CD for patient or physician release.
• Performs data integrity and validation of transferred/copied imagesto ensure no data loss has occurred.
• Learns and maintains proficiency in all existing and new image and data retrieval and distribution medians such as HIS, PACS, CR and Image Workstations.
• Maintainsthorough knowledge of policies,system problem resolution techniques, and system downtime processes.
• Understands departments and hospital systems and operations, how they correlate and interface to other services and systems provided by OH and other facilities, and the impact on our customers.
• Communicates effectively, openly, and encourages conflict resolution within the team.
• Demonstrates a positive attitude, professional appearance, and demeanor, and communicates effectively with the customer to meet and exceed customer satisfaction.
• Understands HIPAA regulations and applies these concepts as they relate to the exchange of confidential information.
• Assumes the role of a team leader as necessary to ensure continuous workflow and team cohesiveness.
• May be required to participate in training sessions and/or workshopsrelated to technology changes and/or new innovations. May be responsible for training others on these advancements.
• Adheresto Orlando Health’s mission statement and strategic imperatives.
• Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements.

Benefits

• BEST Place to Work, 5 years in a row!
• As a new hospital, Orlando Health Lake Mary offers unique opportunities for career advancement, leadership roles, and professional development.
• Benefits Package that begins on day one (Full-Time & Part-Time only).
• Flexible Schedules
• Tuition Reimbursement up to $5,000 a year.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees