Radiology Department Aide

American Addiction Centers

12d • $19 - $28 • Onsite

About The Position

Demonstrate ability to function as part of a Radiology Department Aide pool serving all Imaging modalities in Advocate Christ Medical Center/Children’s Hospital and Outpatient Pavilion. Support the technologists, nursing staff and physicians in the activities related to the delivery of patient care. Performs clerical duties in the technical work areas of the department. Utilizes a multitude of Information/communication systems in order to obtain information and/or communicate information. Contribute to a harmonious work environment and Service Excellence Standards. Perform patient interviews to obtain and document patient demographic and medical coverage information. Management of Department supplies in a cost-effective manner. Maintain safety and cleanliness of Department environment.

Requirements

• Completion of a medical terminology class or attendance within six months
• High School graduate or equivalent.
• 6 months - 1 year experience
• Strong communication skills
• Strong customer service skills
• Good organization skills
• Basic phone skills
• Computer skills
• CPR certification within 6 months

Responsibilities

• Demonstrate flexibility in starting times to meet demands, inclusive of all shifts and weekend hours
• Ability to rotate through and demonstrate proficiency of responsibilities for all imaging modalities
• Ability to respond to work and/or change assignments at short notice.
• Act as a customer service excellence and information team resource person to Radiology patients, associates and partners.
• Answers questions, solves problems for patients and guests independently or with the assistance of the coordinator, supervisor or manager.
• Alerts Radiology areas of patient arrivals and transport patients to the appropriate areas as needed.
• Regular rounding with patient and family to keep informed of status of their exam.
• Keep complete and detailed rounding logs for each patient seen in Radiology areas.
• Ensure that inpatient and outpatient waiting areas are kept neat, orderly and fully stocked of supplies, gowns and linens.
• Other duties as assigned.
• Request transports to and from the Department and maintains proper documentation.
• Demonstrates the ability to respond to emergency situations such as Code Blue, Cord Red, etc.
• Responds and assists the technical staff when needed.
• Assists technologists with transferring patients from cart to exam table, changing of clothes and washroom assistance.
• Assists in performance improvement activities.
• Obtains lab results and orders for patient’s charts.
• Responsible for providing necessary data to physicians or management as required for particular studies, comparisons or admissions of patients.
• Participate in calling patients to confirm appointment times and or call-backs.
• Answers telephone in a timely manner.
• Coordinate incoming and outgoing calls including recording and reporting of pages and messages.
• Enters or secures patient information in RIS and Allegra to include assistance with patient billing.
• Enters and processes Radiology orders and schedules patients as required.
• Data entry activities as required.
• Maintains a highly competent skill and knowledge level of all information communication systems utilized to include all applications on universal workstation and universal printer, telephone system, paging system, etc…
• Accurately identifies and accesses appropriate computer applications in order to obtain or provide required or requested information
• Foster positive communication between all members of Radiology.
• Demonstrate appropriate telephone etiquette.
• Acknowledge and respond to all internal and external customers.
• Demonstrate “Service Excellence” standards at all times.
• Attend and participate in Department staff meetings.
• Develop skills, knowledge and professionalism by attending in-services, Department/Hospital committees and Continuing Education development programs.
• Assures patient information is accurate via review of patient identification materials, patient ID, insurance card/insurance policy materials.
• Compare and verify provided patient information with system patient information.
• Assures that all patient information is accurately and correctly entered into the patient information system according to established policies and procedures.
• Verify necessary insurance information is obtained; making a copy of patient ID and insurance card.
• Assures all physicians on prescriptions/requisitions are to be entered appropriately into the RIS to ensure the correct physician receives copies of test results (paying close attention to all non-staff physicians).
• Secures medical records on all patients to assist in the Department’s Quality Assurance program.
• Participate in inventory ordering and distribution of department supplies.
• Match goods received with delivery orders.
• Maintain and rotate stock in procedure area while checking for expired items.
• Stock imaging rooms prior to patient exams.
• Maintain supply of forms, i.e.: History worksheets.
• Order supplies and pick up order if needed.
• Maintain cleanliness and organization of immediate work area.
• Ensure timely and accurate processing of work and repair orders for Department.
• Works in a timely manner that is in compliance with Hospital Infection Control Standards, OSHA and other regulatory agencies.
• Adheres to department procedures regarding patient and associate safety

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees