Radiology Business Office Supervisor

Outpatient Diagnostic Center of Alabama - Madison, Athens, Decatur and Huntsville • Huntsville, AL

just now

About The Position

Outpatient Diagnostic Center of Alabama is seeking a Business Office Supervisor to join our patient-focused team!

Position Summary:
We are seeking a highly organized and experienced Business Office Supervisor to lead our Patient Coordinators (Front Desk Registration) and Medical Records teams. This role will work closely with the Business Office Manager is responsible for ensuring efficient front-end operations, maintaining compliance standards, and fostering a positive, high-performing team environment in a fast-paced healthcare setting. This position oversees team members across four outpatient center locations (Huntsville, Madison, Athens, and Decatur) and requires flexibility and regular travel between sites.

Requirements

• To be competitive, must have high school diploma or general education degree (GED)
• Experience supervising or leading a team
• Strong coaching and communication skills
• Experience with patient registration, insurance verification, and medical records
• Knowledge of HIPAA compliance
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Flexibility to travel regularly between multiple locations

Nice To Haves

• Radiology workflow experience is a plus

Responsibilities

• Supervise and lead Patient Coordinators and Medical Records staff
• Coach employees and address performance or behavioral issues
• Maintain accountability while supporting team morale
• Train and onboard new team members
• Oversee patient registration processes
• Ensure accurate insurance verification and demographic information
• Manage high patient volumes in a fast-paced environment
• Prioritize and handle multiple requests effectively
• Ensure compliance with HIPAA regulations
• Oversee medical records release procedures
• Provide strong customer service and handle escalations

Benefits

• Quarterly Bonus Program
• Paid Time Off and Holiday Pay
• Health Insurance including medical, dental, vision and prescription coverage with FSA & HSA Account Options
• 401(k) plan with Company Match and Company-paid Life Insurance
• Short-term and Long-term Disability and Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees