Radio Network Specialist

City of Chattanooga • Chattanooga, TN

20h • $19 - $21 • Onsite

About The Position

Incumbents in this classification are responsible for providing 24/7 advanced technical assistance with the maintenance and upkeep of radio networks, microwave networks, and land mobile radio device operations, implementation, troubleshooting and documentation. Work is performed with limited supervision.

Requirements

• Two (2) year degree in Computer Science, Electrical Engineering, Information Systems, Industrial Electronics or Electronics Technology or equivalent  military, vocational/technical training; supplemented by one (1) year of experience and/or training involving LMR network operations and maintenance to include experience working with Motorola and Microsoft products or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job; or any combination of equivalent experience and education.
• ETAI - CETa Associate Electronics Technician Certificate or equivalent
• All certifications will be required after one year
• Valid Driver’s License
• Knowledge of LMR and Microwave systems; applicable hardware and software applications; applicable telecommunication devices; wireless network principles and customer support principles.
• Skill in providing customer service; configuration, installation, testing and troubleshooting of LMR networks and devices; troubleshooting applicable hardware, software, wireless telecommunication devices and wireless networks; communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

• Configures peripherals, software and related equipment; configures as necessary to ensure communication between components; evaluates and maintains remote network access; participates in the implementation of data communications system changes and upgrades and documents network configurations.
• Monitors, troubleshoots, diagnoses and works to resolve malfunctions in a variety of routers, switches, firewalls, access points, telecom circuit, microwave radio networks, land mobile radio devices, conventional and trunked repeater systems, mobile data systems, 911 data systems, automatic vehicle locations systems, fire automatic dispatching systems, fault management systems and other network and land mobile radio equipment; works with vendor and Technical Assistance Center.
• Provides 24/7 on-site user support of  routers, switches, firewalls, access points, telecom circuit, microwave radio networks, land mobile radio devices, conventional and trunked repeater systems, mobile data systems, 911 data systems, automatic vehicle locations systems, fire automatic dispatching systems, fault management systems and other network and land mobile radio equipment.
• Assists and trains radio device users.
• Monitors network traffic via Network Management System and other third party applications; performs routine updates and maintenance on network and land mobile radio equipment.
• Builds profiles and performs tasks related to network access for local and remote clients.
• Stays current in the latest networking and Land mobile radio technology.
• Carries, uses, and answers their cell phone for business purposes as determined by the assigned job duties and the department head.
• Provides 24/7 response to critical network and infrastructure failures.
• Must meet regular attendance requirements.
• Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
• Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
• Performs other duties as assigned.

Benefits

• Competitive Compensation: Robust pay scales that reflect our commitment to our staff.
• Work-Life Balance: Generous paid time off and flexible scheduling where possible.
• Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees.
• Growth: A focus on professional development and upward mobility within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees