Radio Network Specialist

City of Chattanooga•Chattanooga, TN

1d•$19 - $21•Onsite

About The Position

Join the City of Chattanooga Team Chattanooga , a vibrant and growing community of over 190,000 residents within a metropolitan area of nearly 600,000 is known as the "Scenic City" for a reason. Nestled along the Tennessee River and surrounded by the foothills of the Appalachian Mountains, we are a hub of outdoor adventure and innovation. Home to the University of Tennessee at Chattanooga (UTC) and Chattanooga State Community College Our Organization 2,600 employees committed to excellence in public service and making Chattanooga the best community in the country. Our team ensures our city thrives through a wide range of municipal services, including: Public Safety: Chattanooga Police and Fire Departments. Infrastructure & Utilities: Public Works, Waste Resources, and specialized Stormwater management. Quality of Life: Award-winning Parks and Outdoors and Community Development systems and the Chattanooga Public Library. Transportation: The Chattanooga Metropolitan Airport (CHA) and citywide transit and pedestrian friendly initiatives. Innovation: Leading-edge smart-city programs with a commitment to cutting edge workforce development policies to ensure all our residents can get ahead. Why Choose Chattanooga? The City of Chattanooga’s workforce is the heartbeat of our community. We don't just offer jobs; we offer careers with purpose: making Chattanooga the best city in America. We are committed to being the premier employer of choice in Southeast Tennessee by providing: Competitive Compensation: Robust pay scales that reflect our commitment to our staff. Work-Life Balance: Generous paid time off and flexible scheduling where possible. Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees. . Growth: A focus on professional development and upward mobility within the organization. The Great Outdoors: Your Backyard Playground: Chattanooga isn't just near nature, it's immersed in it. As one of the most biodiverse cities in North America, the "Scenic City" offers an ecological richness that few places on earth can claim. Whether you are an adrenaline junkie or a weekend wanderer, world-class adventure is always less than an hour away. Vertical Adventures: Scale legendary sandstone cliffs in what is widely considered the premier rock climbing hub of the Southeast. Water & Rapids: From the high-octane whitewater kayaking of the Ocoee River to world-class bass fishing and peaceful paddling on the Tennessee River. Trails for Miles: Explore a massive network of mountain biking and hiking trails that wind through lush ridges, hidden waterfalls, and deep river gorges. In Chattanooga, "work-life balance" means you can finish your shift and be at a trailhead or on the water before the sun sets. Our mission is to work together to build a safe, vibrant, and sustainable city for all Chattanoogans. To do that, it takes a team of skilled and passionate individuals. So, if you’d like to call Chattanooga home – or maybe you already do! – and want to further your career through meaningful work that makes a true impact where you live, we’d love to talk to you. RADIO NETWORK SPECIALIST Salary: $18.92 - $20.69 Work Hours: Monday - Friday, 7:30 A.M. - 4:00 P.M. (EST) Hours may vary due to work assignments or projects. Work Location: 910 Wisdom Street FLSA Status: This is a Non-Exempt position. Department: FIRE / TN Valley Reg Comm Operations CLASSIFICATION SUMMARY: Incumbents in this classification are responsible for providing 24/7 advanced technical assistance with the maintenance and upkeep of radio networks, microwave networks, and land mobile radio device operations, implementation, troubleshooting and documentation. Work is performed with limited supervision. SERIES LEVEL: The Radio Network Specialist is the first level of a five-level Radio Network series.

Requirements

Two (2) year degree in Computer Science, Electrical Engineering, Information Systems, Industrial Electronics or Electronics Technology or equivalent military, vocational/technical training; supplemented by one (1) year of experience and/or training involving LMR network operations and maintenance to include experience working with Motorola and Microsoft products or any equivalent combination of education, training and experience which provides the requisite knowledge, skills and abilities for this job; or any combination of equivalent experience and education.
ETAI - CETa Associate Electronics Technician Certificate or equivalent
All certifications will be required after one year
Valid Driver’s License
Knowledge of LMR and Microwave systems; applicable hardware and software applications; applicable telecommunication devices; wireless network principles and customer support principles.
Skill in providing customer service; configuration, installation, testing and troubleshooting of LMR networks and devices; troubleshooting applicable hardware, software, wireless telecommunication devices and wireless networks; communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Responsibilities

Configures peripherals, software and related equipment; configures as necessary to ensure communication between components; evaluates and maintains remote network access; participates in the implementation of data communications system changes and upgrades and documents network configurations.
Monitors, troubleshoots, diagnoses and works to resolve malfunctions in a variety of routers, switches, firewalls, access points, telecom circuit, microwave radio networks, land mobile radio devices, conventional and trunked repeater systems, mobile data systems, 911 data systems, automatic vehicle locations systems, fire automatic dispatching systems, fault management systems and other network and land mobile radio equipment; works with vendor and Technical Assistance Center.
Provides 24/7 on-site user support of routers, switches, firewalls, access points, telecom circuit, microwave radio networks, land mobile radio devices, conventional and trunked repeater systems, mobile data systems, 911 data systems, automatic vehicle locations systems, fire automatic dispatching systems, fault management systems and other network and land mobile radio equipment.
Assists and trains radio device users.
Monitors network traffic via Network Management System and other third party applications; performs routine updates and maintenance on network and land mobile radio equipment.
Builds profiles and performs tasks related to network access for local and remote clients.
Stays current in the latest networking and Land mobile radio technology.
Carries, uses, and answers their cell phone for business purposes as determined by the assigned job duties and the department head.
Provides 24/7 response to critical network and infrastructure failures.
Must meet regular attendance requirements.
Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
Performs other duties as assigned.

Benefits

Competitive Compensation: Robust pay scales that reflect our commitment to our staff.
Work-Life Balance: Generous paid time off and flexible scheduling where possible.
Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees.
Growth: A focus on professional development and upward mobility within the organization.

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