The Radiation Oncology Office Assistance provides secretarial and clerical support to the Department of Radiation Oncology. Core Competencies Receives incoming telephone calls, responds to routine inquires, and routes calls to the appropriate personnel. Schedules patients for consultations, follow-up examinations and any other tests. Coordinates clinic schedule with M.D. and staff schedules. Investigates insurance validity and obtains pre-authorization when required. Files and scans all paper elements of patient records on a daily basis. Receives patients, families, visitors and vendors. Opens, sorts and distributes mail to appropriate personnel. Checks for the completion of physician's consultation and follow up examinations. Reviews physicians consultation and follow up charges in EMR. Department Specific Competencies Orders office supplies or informs appropriate staff of supplies needing replenishment. Reviews and validates daily facility and professional charges in Cerner and ICS. Receives intake phone calls from outside physician referrals and coordinate patient's schedule. Responsible for any general tasks with insurance companies related to patient's treatments (ie. authorizations, eligibility, etc.).
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed