Racquet Sports Pro Shop Attendant

BallenIsles Country Club•Bethany Beach, DE

36d

About The Position

We are seeking a highly motivated, enthusiastic, and customer-focused Racquet Sports Pro Shop and Retail Assistant to join our team at Sea Colony in Bethany Beach, DE. The ideal candidate will provide exceptional service to homeowners, members and guests, ensuring an outstanding shopping and tennis experience. This position requires strong interpersonal skills, a passion for racquet sports, and a proactive approach to sales and customer satisfaction. Sea Colony, located in Bethany Beach, Delaware, is a premier coastal community known for its exceptional amenities, private beach, and vibrant sense of community. Home to more than 2,200 residences, Sea Colony blends peaceful coastal living with active recreation for residents and guests of all ages. As the Premier Beach and Racquet Sports Community, Sea Colony delivers outstanding tennis and pickleball programs focused on quality instruction, inclusive play, and community connection. With well-maintained courts, engaging programming, and a welcoming atmosphere, team members play a key role in shaping memorable racquet sports experiences for players of all ages and skill levels. Joining the Sea Colony team means being part of a dynamic coastal community committed to excellence on and off the court.

Requirements

Previous experience in retail or a customer service role, preferably in a tennis or sports environment.
Knowledge of tennis equipment, apparel, and general terminology is highly desirable.
Strong communication and interpersonal skills.
Detail-oriented with excellent organizational abilities.
Proficient in using retail point-of-sale systems and basic computer applications.
Availability to work flexible hours, including weekends and holidays.

Nice To Haves

Knowledge of tennis equipment, apparel, and general terminology is highly desirable.

Responsibilities

Greet members and guests warmly, ensuring they feel welcomed and valued.
Assist customers with selecting tennis equipment, apparel, and accessories based on their needs.
Handle inquiries about tennis programs, lessons, and events with professionalism and enthusiasm.
Maintain an organized and visually appealing pro shop, including stocking shelves, arranging displays, and ensuring inventory is current.
Process sales transactions accurately and efficiently using the point-of-sale system.
Assist with inventory management, including restocking and conducting periodic counts.
Coordinate and promote tennis programs, clinics, and events, ensuring members and guests are informed and engaged.
Provide administrative support to the Racquet Sports Director, including scheduling lessons and managing court bookings.
Uphold Sea Colony’s commitment to excellence by providing a high level of professionalism and attention to detail.
Promote the club’s tennis and pickleball offerings, fostering a positive and inviting atmosphere for all visitors.