Racquet Sports Coordinator

ST CHARLES PARK DISTRICT • St. Charles, IL

16d • $20 - $25 • Onsite

About The Position

Deliver high quality recreation services for residents, visitors and the St. Charles community by adhering to the District’s safety and administrative policies and procedures. Knowledge, Skills & Experience This position is well suited for someone with a friendly and positive personality who is productive and shows initiative, is an effective written and oral communicator, is reliable and safety minded.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent, professional certification required (USTA, RSPA)
• Safe Play Certified.
• High proficiency in tennis and pickleball skills, movement and equipment.
• Excellent oral and written communication skills, excellent internal and external customer service skills and excellent planning, organizational and problem-solving skills, and critical thinking skills are a must.
• Maintain Mandated Reporter and First Aid/CPR/AED certification or obtain certification within 30 days of hire.
• Must be willing to work a flexible schedule including weekend and evening hours, as needed for racquet sports and programs and events.

Nice To Haves

• 2 years of supervisory or management experience.

Responsibilities

• Work cooperatively and harmoniously with the general public, cooperating agencies and fellow employees.
• Provide information and assistance to colleagues
• Maintain professional attitude and appearance.
• Demonstrate safe work habits through the use of the established safety program guidelines including maintaining required SCPD certifications and First Aid, CPR and AED certifications.
• Represent the District positively and ethically to members, guests and colleagues.
• Develop and design individual and group racquet sports programs and events during the indoor and outdoor season to enhance and add to the quality of the racquet sports programming.
• Manage racquet sports programs and events by ensuring they are properly staffed and safely run.
• Lead assigned racquet sports programs and events.
• Ensure that the participants (including participants’ guardians) are informed about current and upcoming programs and events for all seasons.
• Maintain a record of program/event participant to instructor ratios to be reported to the Racquet Sports and Wellness Supervisor.
• Be prepared in advance for racquet sports and program events.
• Maintain an orderly court environment including thorough ball pick-up and cart and equipment organization.
• Instruct group and private racquet sport lessons in pickleball or tennis skills as well as including instruction in sport rules, game strategies and performance principles.
• Instruct racquet sports and program participants in pickleball and tennis skills as well as including instruction in sport rules, game strategies and performance principles.
• Coordinate with the Racquet Sports and Wellness Supervisor to assign tennis professionals to NITTL weekly drills and weekly pro-doubles.
• Supervise and assist with NITTL matches and provide feedback to players.
• Monitor use of equipment to ensure safe and proper use and assist with equipment maintenance.
• Provide excellent customer service to participants and/or participants’ guardians to ensure satisfaction.
• Effectively and proactively communicate and document all program-related items, such as cancellations, schedule changes, and participant concerns or requests with the Racquet Sports and Wellness Supervisor in a timely manner.
• Maintain consistent weekly on-site office hours, in mutual agreement with the Racquet Sports and Wellness Supervisor and Assistant Superintendent of Recreation-Norris Recreation Center, to be available for members, program participants, and Norris Recreation center employees.
• Communicate effectively with Racquet Sports and Wellness Supervisor, and Membership Services Supervisor regarding all matters affecting the operations at the Guest Services desk in regard to the racquet sports programs.
• Comply with organizational, departmental and divisional policies and procedures.
• Complete necessary forms for accidents and incidents correctly and in a timely manner.
• Attend all employee meetings and training sessions as assigned.
• Assist in promotional activities and facility special events as assigned.
• Willingly work over and above required daily hours, when necessary, per tennis and pickleball program requirements.
• Assist with special projects and events as needed.
• Assume other responsibilities as assigned.
• Set up and take down rooms for programs and rentals.

Benefits

• Time Off: The Park District provides paid vacation days in accordance with the Park District’s vacation policies, rules, and regulations.
• Retirement: Illinois Municipal Retirement Fund (IMRF) pension plan Includes Short-Term & Long-Term Disability Benefit
• Additional District Incentives Paid Training
• Discounts for Programs

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED