Tennis Center Administrator - Hoover Met Complex

The Sports Facilities Companies•Hoover, AL

3d•Onsite

About The Position

The Hoover Met Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. The Hoover Metropolitan Complex is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. The Racquet Administrator position will assist the Coordinator with a variety of responsibilities associated with the daily operations of the Tennis Center.

Requirements

Experience in a tennis facility setting
Previous work experience as a staff supervisor
Ability to work with a wide variety of ages from pre-school through adult
Flexible work schedule (e.g. nights, weekends, holidays)
Excellent communication skills, both verbal and written
Ability to maintain focus in a high-volume, fast-paced environment
Must have excellent guest service skills
Must be detail-oriented and have outstanding organizational skills
Experience with excel required
Ability to multi-task and prioritize
Ability to remain calm and focused in difficult and stressful situations
Must be respectful and friendly to our athletes, guests, visitors, spectators, and fellow team members
Must work well with others
Must take personal initiative for the betterment of the team and facility
Commitment to the safety and wellbeing of others
Must be 18 years of age or older
Must be able to lift 40 pounds waist high
Will be required to stand for extended periods of time
Able to enter information on computers
Must comply with safety and health code standards
Facility has intermittent noise

Responsibilities

Supervise staff including training and scheduling
Schedule/reserve courts for all bookings (league, events, team practices, schools, members, non-members, camps, Pro lessons, clinics)
Communicate with league captains for schedules, payments & waivers
Track and report weekly sales, usage and contract labor pro commissions
Follow required operations procedures
Assist with cash handling systems, procedures and reporting
Support updating the operations manual as needed
Assist members and guests with scheduling and facility policies
Maintain a clean and organized Pro Shop
Respond to calls and inquiries
Additional tasks assigned by management