Rack Refrigeration Service Technician

Smart Care Equipment Solutions • Orlando, FL

3d

About The Position

At Five Star Refrigeration, our success starts with our people. We’re committed to investing in top talent by offering exceptional training, competitive pay, premium benefits, and a workplace that truly respects work‑life balance. If you're a skilled Refrigeration Technician looking for a long-term career—not just another job—you’ll find a home here on a team that takes pride in its craft and supports one another like family. 🔧 As a Commercial Refrigeration Technician, you’ll be the expert who keeps essential refrigeration systems operating at their best. Your responsibilities will include: Servicing commercial and supermarket refrigeration systems—walk‑ins, freezers, reach‑ins, rack systems, and more. Performing preventative maintenance to ensure peak equipment performance. Troubleshooting and repairing systems with confidence and minimal supervision. Providing excellent customer service while representing Five Star Refrigeration in the field. Following all safety protocols and maintaining a safe work environment. Participating in on‑call rotations in a 24/7 service environment (with premium pay for on‑call shifts). Maintaining accurate service and maintenance records. Assisting in other service areas when needed to support the team. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

Requirements

• 3+ years of hands‑on experience in Commercial HVAC/Refrigeration.
• Strong diagnostic, troubleshooting, and mechanical repair skills.
• Technical training through apprenticeships, RSES, trade school, or equivalent experience.
• EPA Certification and a valid driver’s license with a clean driving record.
• Experience working with a variety of refrigerants.
• A commitment to quality, strong problem‑solving abilities, and a customer‑focused mindset.

Responsibilities

• Servicing commercial and supermarket refrigeration systems—walk‑ins, freezers, reach‑ins, rack systems, and more.
• Performing preventative maintenance to ensure peak equipment performance.
• Troubleshooting and repairing systems with confidence and minimal supervision.
• Providing excellent customer service while representing Five Star Refrigeration in the field.
• Following all safety protocols and maintaining a safe work environment.
• Participating in on‑call rotations in a 24/7 service environment (with premium pay for on‑call shifts).
• Maintaining accurate service and maintenance records.
• Assisting in other service areas when needed to support the team.

Benefits

• Competitive pay and outstanding benefits—including immediate subsidized medical insurance, 401(k) with company match, and paid vacation/holidays.
• Company vehicle, gas card, and spending card—everything you need to succeed from day one.
• Ongoing training opportunities—internal and external—to keep your skills sharp and your career moving forward.
• Clear paths for advancement—grow into leadership roles and help shape the future of the industry.
• Peace of mind with company‑paid life insurance and short/long‑term disability coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees