Rack Decom Manager, Rack Decommissioning Team

Amazon • Dublin, OH

21d

About The Position

Amazon.com is a fast paced technology company and a leader in the world of Data
Centers. We are currently expanding our infrastructure management team and are
looking for proven technology managers with experience in people management,
strong technical understanding and the drive and vision to take Amazon.com Data
Center Operations to the next level. The successful candidate will have
experience managing people with varying skill sets, creating, tracking, and
balancing budgets, devising strategies, mentoring people in all levels,
sponsoring projects and proposing technical solutions.

Customer trust is foremost for cloud services provided by Amazon Web Services.
Our customers must be guaranteed that their data will never be exposed. This
Rack Decom Manager will manage a team that provides the decommission, tracking,
and audits of all media. This includes but is not limited to all media types
(disks, solid state disks, flash cards etc). The Rack Decom Manager will be
responsible for arranging the destruction of media and decommissioned racks
through approved vendors. Some destruction will be done by internal team.

Requirements

• 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
• 2+ years of people management experience
• 2+ years of computer networking experience
• Work a variety of hours as business demands, including overnight, weekends and holidays

Nice To Haves

• Experience in Linux and Networking protocols, or experience that includes strong analytical skills, attention to detail, and effective communication abilities and experience in networking administration and troubleshooting
• Experience in computer architecture, or experience with general troubleshooting/debugging of hardware
• Experience with system management tools and client/server environments
• Experience with project management

Responsibilities

• Routinely review ticket queue for large events and address accordingly
• Coordinate change management resources
• Guide, train and educate data staff on the best practices related to all service owner issues
• Manage and deliver mid-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
• Manage a diverse team of decom technicians with varying skills
• Provide weekly report to the Cluster Manager
• Maintain the on-call schedule coordinating absence and vacations
• Recruit and train decom technicians to ensure appropriate staffing levels
• Write and deliver performance reviews for staff

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager