Race Course Attendant - Winter 25/26

Alterra•Enumclaw, WA

5d•$21 - $25•Onsite

About The Position

As a Racecourse Attendant at Crystal Mountain, you will maintain the free public racecourse and provide information to members of public. You will commit to providing excellent experiences and memories of a lifetime. While maintaining a presence at the course you will engage with guests in the vicinity and perform regular checks of the course to ensure safe operating conditions.

Requirements

Basic First Aid & CPR preferred.
High energy, positive attitude and excellent communication skills
This position is required to work evenings, weekends, and holidays while in operation.
This position is located on hill and requires use of skis or snowboarding equipment to navigate the workspace.
Able to lift, carry, or otherwise move and position at least 50 pounds occasionally.
Operation of power tools – primarily power drill w/ ice auger
Must be comfortable in a public speaking role engaging with guests and providing direction for the race course.
Auditory and visual acuity to operate radios, mobile devices, and basic outdoor equipment constantly.
Ability to work for extended periods of time standing, walking, kneeling, pushing, and pulling constantly.
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
Talking and hearing occur continuously in communicating with guests, supervisors, and other employees, must be able to listen and respond with proper customer service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer

Responsibilities

Maintain a visual presence at the course.
Physically inspect the course prior to opening for any hazards in the terrain or equipment associated with the course.
Set and maintain racing gates and fencing for the course
Maintain snow removal from around the starting hut and other structures inaccessible to the grooming department.
Respond to customer concerns/questions
Contribute to a positive working environment
Maintain a safe, healthy, and secure working environment
Promote and ensure safe practices using all required PPE and adhering to proper safety protocols in all activities
Promote and market activity options to our guests
Attend daily pre-shift meetings and necessary trainings
Gather guest feedback and recommend improvements to management
Promote and maintain the highest level of customer service by anticipating the needs of our guests even before they realize what they need
Resolve guest complaints within scope of authority; otherwise refer the matter to management.
Notify supervisor of all unusual events, circumstances, missing items or alleged thefts.
Develop and maintain an organizational culture, values and reputation with staff and guests.
Ensure a positive, harmonious, compliant, and cooperative work environment.
Act as a representative of Crystal Mountain with guests & community members.
Abide by all Crystal Mountain employment guidelines.
Other duties as assigned

Benefits

Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment