R&D - Engineer, Application

Amphenol and its Affiliated Companies • Fremont, CA

9d

About The Position

The Applications Engineer I provides technical support to sales, marketing, engineering, manufacturing and customers to support ANS products. Provides responsive and pro-active technical support on form, fit, and function of existing products, new products, product application questions, compatibility questions, product failures and de-bug support, installation, and operating questions.

Requirements

• 1-3 years’ experience in technical support.
• Bachelor’s degree in engineering or related technical field, preferred.
• Ability to understand basic engineering concepts, theories and applications related to engineering.

Responsibilities

• Able to provide technical support in the handling of technical questions that are posed by sales, customers, distributors, etc. Technical support includes installation, application, and compatibility issues.
• Provides layout drawings and material lists to sales for standard and custom combinations of ANS products.
• Participates in review of new product designs in order to learn and aid engineering in the development of new products.
• Assists in the development of technical manuals as well as application and installation documents.
• Assists in evaluating the functional characteristics of new and existing products for conformance to industry standards.
• Interfaces with customers to provide technical input on product requirements documents for the development of New Products and iterations of existing products.
• Creates customer drawings and BOMs for products.
• Assists in the development of training programs for internal and external training.
• Provides on-site technical support for product failure and installations.
• Develops Visio models from ANS engineering drawings.
• Works on tasks centered around activities that have moderate exposure to ANS and our customer
• Develops solutions to problems of limited complexity. Assisted by senior level staff in completing more complex assignments and implementing designs.
• Follows up with customers to ensure that problems are resolved.
• Contributes to the establishment of goals and receives assignments for those goals.
• Interacts with people to build productive working relationships. Participates in team projects.

Benefits

• Competitive salary
• 401(k)
• Health insurance and wellness programs
• 401(k) with company match
• Professional onboarding and training opportunities
• Paid time off
• Health savings account
• Flexible spending account
• Life insurance
• Inclusive and collaborative work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees