Quoting Specialist

Wildeck, Inc•Hebron, KY

About The Position

The Inside Sales Representative is primarily responsible for generating new quotes for inquiring customers, entering new orders, communicating delivery status of new orders, providing order acknowledgements via use of Epicor MRP system, generating pricing based off both historical costs and price books, and working with our Regional Sales Managers and Application Engineers to support customer requirements.

Requirements

2-year degree in technical field or a minimum of 2-years related work experience in precision spindle industry or machine assembly, preferred
3-years of sales support experience preferred.
General working knowledge of assembly drawings preferably in the machine tool industry, preferred.
Knowledge of machine tools or manufacturing preferred.
Proficient with Microsoft Office products; experience with Epicor and Salesforce preferred.
Ability to interact with employees and vendors in a professional manner.
Excellent written and verbal communication skills.
Possess strong organizational and time management skills.
Quote based on scope of work as well as customer expectation
Develop pricing from historical costs or price books
Strong work ethic and self-motivation. Able to understand urgency of a task and accomplish it promptly.

Responsibilities

Prepare and follow up on sales quotes made for existing or potential new customers; quote will be based on scope of work, customer expectation, and historical costs/price books.
Communicate effectively with customers, Regional Sales Managers, Application Engineers, and manufacturing teams from quoting through delivery of product.
Enter new purchase orders into Epicor MRP system.
Review customer purchase orders before entering to make sure it agrees to the terms Setco quoted.
Create sales orders that detail new product requirements.
Coordinate new product order reviews with sales, engineering, and manufacturing utilizing Microsoft Outlook for scheduling.
Distribute order acknowledgements to customers validating delivery dates.
Follow-up with customers on any delivery changes communicated by manufacturing.
Ensure customer satisfaction through an accurate and timely processing of quotes and orders.
Be the customers inside contact to provide answers in a timely manner.
Provide status updates to any inquiring customers.
Notify Regional Sales Managers of any customer complaints.
Assists sales team, customers, and potential customers regarding the solution of technical and engineering issues that affect the sales and utilization of Company’s products.
Prepare cost estimates and quotations for new products and coordinates the preparation of cost estimates; exhibit discretion judgment when estimating and quoting new product manufacturing.
Maintain familiarity with company product design guides, standards, specifications, and catalogs.
Review terms and conditions with accounting before quoting and after orders are received.
Responsible for quoting and entering manufactured parts orders.