Quick Service Restaurants (QSR) Director

Baringa • New York City, NY

1d

About The Position

About Baringa We set out to build the world’s most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector. You’ll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick – slotting seamlessly into their teams and being proudly geeky about solving their challenges. We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made. Our Consumer Products & Retail Business Unit are looking for an experienced Director – QSR(Quick Service Restaurant)/ Foodservice to join the team. We are Europe’s leading consultancy for QSR and Food and Beverage and have ambitions to build out our presence globally. Our focus is on advisory work focused on fast food, coffee, and food-on-the-go brands. We work with globally recognized clients across this space already as see North America as our most significant growth opportunity. Location: New York / Chicago / North America What you will be doing Lead Market Entry Strategies : Spearhead the development and execution of QSR market entry plans for US service brands, focusing on fast food, coffee, and food-on-the-go sectors. You will conduct in-depth market analysis, assess competitive positioning, and tailor brand strategies to resonate with US consumer preferences and client objectives. Drive Business Development and Client Partnerships: Utilize your QSR consulting expertise and industry network to identify, pursue, and secure new client opportunities. You will advise clients on partnership models, negotiate commercial terms, and build enduring relationships that underpin sustainable growth in the US market. Deliver Client Solutions and Value: Work closely with QSR clients to understand their strategic goals, diagnose challenges, and co-create actionable solutions that drive measurable business outcomes. Ensure all deliverables meet the highest standards for quality and client impact . Monitor Performance and Market Trends: Oversee the implementation of market entry initiatives, track key performance indicators, and proactively identify emerging trends, regulatory changes, and shifts in consumer behavior. Use these insights to refine strategies and ensure clients maintain a competitive edge. Collaborate Across Teams: Partner with colleagues and stakeholders to share insights, leverage best practices, and deliver integrated solutions that maximize value for clients. Your skills and experience Extensive US Service Sector Experience: Demonstrable track record working with major US fast food, coffee, or food-on-the-go brands within the QSR (Quick Service Restaurant) industry Strategic Market Expansion: Proven ability to design and execute successful market entry or growth strategies in the US, including identifying new business opportunities, building go-to-market plans, and overcoming market-specific challenges. Industry Network: Deep, active network of contacts within the US service business sector, particularly in QSR, including relationships with key decision-makers at leading brands and potential partners. Client Acquisition & Relationship Management: Strong commercial acumen with a history of winning, developing, and retaining major accounts. Skilled at negotiating and closing high-value deals. Leadership & Team Building: Experience leading, mentoring, and developing high-performing teams, with the ability to inspire and align diverse groups around a common vision. Stakeholder Collaboration: Ability to work cross-functionally with internal and external stakeholders, aligning objectives and driving projects to successful outcomes. Consulting/Advisory Experience (Desirable): Previous experience in a consulting or advisory role is advantageous, particularly if it involved transformation or growth projects for service sector clients. Analytical & Problem-Solving Skills: Strong analytical mindset, able to assess market data, identify trends, and develop actionable insights to inform business decisions. Cultural Awareness: Understanding of the nuances of US business culture and the ability to adapt approaches to suit different client environments. What a career at Baringa will give you Putting People First. Baringa is a People First company and wellbeing is at the forefront of our culture. We recognize the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include: Medical, dental, and vision insurance at no cost for employee-only coverage. These benefits utilize comprehensive networks to offer coverage throughout the United States Company-paid group term life, short-term disability, long-term disability, and travel insurance Participation in our 401k retirement plan; we contribute 3% of your annual base salary and match up to an additional 2% if you contribute to the plan Ability to set aside pre-tax dollars toward commuter benefits, Health Savings Account, Flexible Spending Account, and Dep-care FSA Baringa People Fund – an opportunity for every employee to manage their wellbeing through an activity of their choice outside of work Paid Parental leave of 16 weeks for primary caregivers Opportunities to grow your skills and knowledge through a range of learning courses and resources Five weeks’ annual leave, with an additional two-week recharge after five years Diversity and Inclusion We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people. An award-winning workplace You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this. Using business as a force for good. We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve. We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. Join us All applications will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further. Baringa Privacy Notices For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice , to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at [email protected] For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC) , to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact [email protected] For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC) , to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at [email protected]

Requirements

• Extensive US Service Sector Experience: Demonstrable track record working with major US fast food, coffee, or food-on-the-go brands within the QSR (Quick Service Restaurant) industry
• Strategic Market Expansion: Proven ability to design and execute successful market entry or growth strategies in the US, including identifying new business opportunities, building go-to-market plans, and overcoming market-specific challenges.
• Industry Network: Deep, active network of contacts within the US service business sector, particularly in QSR, including relationships with key decision-makers at leading brands and potential partners.
• Client Acquisition & Relationship Management: Strong commercial acumen with a history of winning, developing, and retaining major accounts. Skilled at negotiating and closing high-value deals.
• Leadership & Team Building: Experience leading, mentoring, and developing high-performing teams, with the ability to inspire and align diverse groups around a common vision.
• Stakeholder Collaboration: Ability to work cross-functionally with internal and external stakeholders, aligning objectives and driving projects to successful outcomes.
• Analytical & Problem-Solving Skills: Strong analytical mindset, able to assess market data, identify trends, and develop actionable insights to inform business decisions.
• Cultural Awareness: Understanding of the nuances of US business culture and the ability to adapt approaches to suit different client environments.

Nice To Haves

• Consulting/Advisory Experience (Desirable): Previous experience in a consulting or advisory role is advantageous, particularly if it involved transformation or growth projects for service sector clients.

Responsibilities

• Lead Market Entry Strategies : Spearhead the development and execution of QSR market entry plans for US service brands, focusing on fast food, coffee, and food-on-the-go sectors. You will conduct in-depth market analysis, assess competitive positioning, and tailor brand strategies to resonate with US consumer preferences and client objectives.
• Drive Business Development and Client Partnerships: Utilize your QSR consulting expertise and industry network to identify, pursue, and secure new client opportunities. You will advise clients on partnership models, negotiate commercial terms, and build enduring relationships that underpin sustainable growth in the US market.
• Deliver Client Solutions and Value: Work closely with QSR clients to understand their strategic goals, diagnose challenges, and co-create actionable solutions that drive measurable business outcomes. Ensure all deliverables meet the highest standards for quality and client impact .
• Monitor Performance and Market Trends: Oversee the implementation of market entry initiatives, track key performance indicators, and proactively identify emerging trends, regulatory changes, and shifts in consumer behavior. Use these insights to refine strategies and ensure clients maintain a competitive edge.
• Collaborate Across Teams: Partner with colleagues and stakeholders to share insights, leverage best practices, and deliver integrated solutions that maximize value for clients.

Benefits

• Medical, dental, and vision insurance at no cost for employee-only coverage. These benefits utilize comprehensive networks to offer coverage throughout the United States
• Company-paid group term life, short-term disability, long-term disability, and travel insurance
• Participation in our 401k retirement plan; we contribute 3% of your annual base salary and match up to an additional 2% if you contribute to the plan
• Ability to set aside pre-tax dollars toward commuter benefits, Health Savings Account, Flexible Spending Account, and Dep-care FSA
• Baringa People Fund – an opportunity for every employee to manage their wellbeing through an activity of their choice outside of work
• Paid Parental leave of 16 weeks for primary caregivers
• Opportunities to grow your skills and knowledge through a range of learning courses and resources
• Five weeks’ annual leave, with an additional two-week recharge after five years

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees