Quick Lube Technician

Land Rover Volkswagen of Little Rock•Little Rock, AR

22d•Onsite

About The Position

If you are looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employees’ success and growth. With six locations in the Natural State (Arkansas), opportunities abound. POSITION SUMMARY: A lube technician will maintain, inspect, and repair vehicles within the service bay. Provide accurate information to the service manager, technicians, and/or service advisors, concerning vehicles that are processed through the company for business purposes. WHAT WE OFFER: Medical, Dental and Life Insurance Vision Insurance Short term and long-term disability 401K Paid time off Closed on Sundays ESSENTIAL DUTIES: Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards Perform multi-point inspections by completing the appropriate paperwork required per dealership requirements Conduct appropriate recommendations to ensure safety and reliability of customer vehicles. Advise and communicate with service advisors on additional work the vehicle may need. Follow up with appropriate parties to ensure customer needs are meet Ensure air pressure of tires are met based on vehicles standards and requirements, install caps Drain oil from crankcase and refill with required amount of oil based on manufactory requirements Add water to radiator and battery as needed Replace oil and air filters per repair order Balance and rotate tires per repair order, torque every lug bolt Follow company safety procedures- avoid exposure to fumes, dirt, and harsh chemicals Provide excellent customer service keeping in mind that our customer’s perspective comes first Keep shop clean such as – empty trash, sweep and mop floors, empty used oil containers Communicate with parts department and service advisors regularly to effectively manage production and Customer communication. Diagnose the cause of any malfunction and perform repairs, if authorized by the customer. Document work performed on each vehicle on the repair order. Fully complete inspection sheet. Maintain an inventory of normal technician's tools not normally inventoried by the service department as special tools. Keep aware of factory technical bulletins and participate in factory-sponsored training classes as appropriate. Road-test vehicles to ensure quality work as needed. Deliver vehicle to carwash area when repairs are completed Comply with company safety policies and procedures Assist senior techs as needed to speed workflow and assist with service drive flow/lot organization as needed. Efficient and accurate work in accordance with dealerships and factory standards Continuously learn new technical information and techniques Conduct business in an ethical and professional manner Perform other job-related duties as assigned ADDITIONAL RESPONSIBILITIES: Maintain professional appearance in accordance with the employee handbook Maintain an organized, safe, and clean shop area Expected to arrive to work on time and work required shift Follow instructions from supervisor Interact effectively with co-workers Receive feedback from supervisor on job related tasks in positive manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Work experience within the related lube technician duties; 1+ years’ experience as an automotive lube technician preferred.
Demonstrates knowledge in the area automotive lube technician skills
Understand the importance of and maintain confidentiality
Understand and follow work rules, policies, and procedures
High school diploma or equivalent.
Must be able to remain in a stationary position 50% of the time.
Frequently required to climb; and stoop, kneel, crouch or crawl.
The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Motor vehicle record, drug screen, and background checks required.

Responsibilities

Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
Perform multi-point inspections by completing the appropriate paperwork required per dealership requirements
Conduct appropriate recommendations to ensure safety and reliability of customer vehicles.
Advise and communicate with service advisors on additional work the vehicle may need.
Follow up with appropriate parties to ensure customer needs are meet
Ensure air pressure of tires are met based on vehicles standards and requirements, install caps
Drain oil from crankcase and refill with required amount of oil based on manufactory requirements
Add water to radiator and battery as needed
Replace oil and air filters per repair order
Balance and rotate tires per repair order, torque every lug bolt
Follow company safety procedures- avoid exposure to fumes, dirt, and harsh chemicals
Provide excellent customer service keeping in mind that our customer’s perspective comes first
Keep shop clean such as – empty trash, sweep and mop floors, empty used oil containers
Communicate with parts department and service advisors regularly to effectively manage production and Customer communication.
Diagnose the cause of any malfunction and perform repairs, if authorized by the customer.
Document work performed on each vehicle on the repair order.
Fully complete inspection sheet.
Maintain an inventory of normal technician's tools not normally inventoried by the service department as special tools.
Keep aware of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
Road-test vehicles to ensure quality work as needed.
Deliver vehicle to carwash area when repairs are completed
Comply with company safety policies and procedures
Assist senior techs as needed to speed workflow and assist with service drive flow/lot organization as needed.
Efficient and accurate work in accordance with dealerships and factory standards
Continuously learn new technical information and techniques
Conduct business in an ethical and professional manner
Perform other job-related duties as assigned
Maintain professional appearance in accordance with the employee handbook
Maintain an organized, safe, and clean shop area
Expected to arrive to work on time and work required shift
Follow instructions from supervisor
Interact effectively with co-workers
Receive feedback from supervisor on job related tasks in positive manner