Quick Lane® Express Lube Advisor

Lithia & Driveway • Tampa, FL

8d

About The Position

Quick Lane® Express Lube Advisor! Are you an experienced Service Advisor ready for your next opportunity? Do you want to work for a company with great benefits and career growth? We are now hiring Express Lube Advisors for Elder Ford of Tampa's Quick Lane® , with increased service traffic and a booming customer base, we are expanding our Express Service department. All manufacturer experience is welcome! If you have the drive to perform, exceed, and provide exceptional customer care, we want to hear from you! Join an award-winning dealership that offers outstanding earning potential, career advancement, and one of the best benefit packages in the industry! Who Are We Looking For? We are seeking an energetic, customer-focused Express Lube Advisor to serve as the vital link between customers and technicians. You’ll ensure customers feel valued, heard, and well-informed about their vehicle’s maintenance needs.

Requirements

• Previous Automotive Service Advisor or Express Lube Advisor experience preferred
• Strong communication skills with the ability to clearly communicate with customers and technicians
• Strong time-management skills in a fast-paced environment
• Ability to type efficiently for repair order entry
• Basic computer proficiency and cost-calculation skills
• Basic mechanical understanding of automobiles
• Acceptable driving record and a valid driver’s license in your state of residence
• Team player with a focus on delivering exemplary customer service
• High School graduate or equivalent, 18 years or older required
• We are a drug-free workplace
• We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

• Previous Automotive Service Advisor or Express Lube Advisor experience preferred

Responsibilities

• Greet customers in a friendly, professional manner and identify their service needs
• Communicate customer concerns clearly to technicians
• Present recommended maintenance and repairs to customers with transparency and confidence
• Build trust while ensuring a positive customer experience
• Maintain proper documentation, including repair orders and service histories
• Manage workflow in a fast-paced Quick Lane environment
• Coordinate with technicians to ensure timely service completion

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED