Express Lube Advisor

Lithia & Driveway • Redding, CA

12d • $60,000 - $84,000

About The Position

Helping satisfied customers drive away with a smile on their face is what we do—join a team focused on earning customers for life! Lithia Toyota of Redding is seeking a motivated Express Lube Advisor who is passionate about customer service and automotive care. This role is a key part of our service team, ensuring customers receive a best-in-class service experience from start to finish. As part of Lithia & Driveway , the largest automotive dealership group in the nation with over 300 locations , we offer a positive team environment, career growth opportunities, and a commitment to providing customers with an honest, simpler experience.

Requirements

• Strong communication skills
• Effective time management and organizational abilities
• Ability to type efficiently to enter repair orders
• Basic computer skills and cost calculation knowledge
• Valid driver’s license with an acceptable driving record
• High School graduate or equivalent, 18 years or older required.

Responsibilities

• Greet customers in a friendly and professional manner
• Identify, confirm, and help resolve customer concerns
• Act as the main point of communication between customers and technicians
• Ensure technicians clearly understand customer needs
• Clearly explain needed and recommended services or repairs to customers
• Create and manage repair orders accurately and efficiently

Benefits

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED