Quality Technician

Kenaitze Indian Tribe • Kenai, AK

30d

About The Position

The Quality Technician is responsible for assisting the Quality and Risk Manager with supporting Quality Assurance and Performance Improvement (QAPI) processes and analyzing risk events/data throughout the Tribe. The purpose of the position is to help monitor and maintain quality assurance processes, procedures and controls to meet established performance, quality, risk and safety regulations/standards.

Requirements

• Associates Degree or a combination of education and experience in a related field may be substituted for a degree
• One year (1) of experience in healthcare
• Two (2) years of progressively responsible experience in quality assurance, quality improvement, and/or risk management
• Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy
• Ability to work on several projects simultaneously and under tight schedule
• Good oral and written communication skills
• Good facilitation and interpersonal skills
• Ability to read and understand standard business documentation and accreditation regulations (e.g contract language, grants, CARF standards)
• Knowledge of quality assurance and performance improvement practices and principles
• Knowledge of data collection and interpretation
• Advance knowledge and experience in working with Microsoft Word, Excel, and other software programs
• Ability to work independently as well as collaboratively
• Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and others

Nice To Haves

• Knowledge and experience working with cultural diversities

Responsibilities

• Identifies, manages, and trends data to identify where improvements are needed and areas of success within the organization
• Participates in Quality and Risk functional workgroups and carries out associated annual work plans
• Provides support for clinic/program quality assurance initiatives and performance improvement teams on behalf of the Quality Department; working with program staff when necessary to include Un'ina (customer) satisfaction
• Implements the Model For Improvement and Plan Do Study Act methodology to drive performance improvement projects
• Participates in the Quality orientation for new employees and in the annual education of staff
• Monitors performance (in relevant areas) according to applicable standards and recommends necessary actions to the Quality and Risk Manager
• Provides support to the Quality/Compliance/Privacy department in conducting surveys, maintaining databases, preparing internal and external documents, and creating reports
• Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees