Quality Technician I

TOPPAN Packaging AmericasDeKalb, IL
7d$22Onsite

About The Position

Reporting directly to the Manager, this role supports essential Quality Control department functions. Responsibilities may vary by level and are not all-inclusive. Employees are expected to perform all duties assigned by management, whether or not specifically listed. This position plays a key role in maintaining product quality, supporting food safety systems, and driving continuous improvement initiatives.

Requirements

  • prior quality experience
  • experience performing audits
  • basic computer skills
  • work independently and as part of a team
  • strong analytical, problem-solving, and critical thinking skills
  • clearly define problems verbally and in writing

Responsibilities

  • Conduct required off-line product testing
  • Ensure customer feedback is completed on time, root cause is identified, and corrective actions are implemented
  • Analyze customer feedback for trends and continuous improvement opportunities
  • Participate in corrective and preventive action processes
  • Assist with process capability studies as needed
  • Assist and/or train plant personnel in the GIQ quality system
  • Support maintenance of customer property processes
  • Assist with document control processes
  • Prepare and document COAs and COCs as required
  • Participate in customer visits
  • Define and apply quality concepts and statistical tools
  • Interpret quality data and apply team-based problem-solving concepts
  • Support the food safety team in maintaining and updating the food safety management system
  • Report on food safety system effectiveness to leadership when applicable
  • Select and properly use measurement and test equipment (M&TE)
  • Understand standards traceability for M&TE tools
  • Apply inspection and testing techniques, including sampling plans
  • Participate in various quality audit types and processes
  • Control nonconforming material

Benefits

  • Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
  • 401(k) retirement plan with company match
  • Employee Assistance Program and wellbeing resources
  • Paid time off and holidays
  • Company-paid and voluntary insurance plans including life, accident, and disability coverage
  • Tuition reimbursement
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