Quality Team Attendant

Four SeasonsFort Lauderdale, FL
9h

About The Position

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Sophisticated style and energy in a celebrated vacation desitination. Discover a modern reflection of the classic yacht club lifestyle. With a prime beachfront address, Four Seasons brings unrivalled style and service to this next-generation coastal city. Moments away, experience Fort Lauderdale’s best shops, restaurants, marinas and entertainment – surrounding you with the spirit of one of the world’s top yachting locales. The Quality Team Attendant is responsible for completing scheduled, systematic preventative maintenance in guest rooms to uphold the highest standards of functionality, safety, and presentation. This role identifies and addresses issues before they impact the guest experience, ensuring rooms consistently meet Four Seasons expectations for quality and performance.

Requirements

  • At least 6–12 months of building maintenance experience, preferably in a luxury hotel or resort.
  • Excellent personal presentation and interpersonal skills.
  • Extensive knowledge of general building maintenance, learned on the job or through trade school or related certifications.
  • Strong time management skills: ability to multi‑task, set priorities, and adapt to changing conditions in a fast‑paced environment.
  • Ability to operate all computer equipment necessary to perform the job; knowledge of maintenance systems or HotSOS is a plus.
  • Excellent communication and interpersonal skills; ability to work closely with Engineering, Housekeeping, and other departments.
  • Ability to lift, carry, push, or pull up to 30–50 lbs., and perform frequent bending, kneeling, climbing, and standing for extended periods.
  • US work authorization is required.

Responsibilities

  • Complete Perfect Room Program checklists, inspecting and testing all guest‑room components including lighting, HVAC, drains, fixtures, electronics, and safety devices.
  • Identify early signs of wear, malfunction, or safety concerns and perform minor repairs or escalate when appropriate.
  • Conduct preventative repairs on small equipment and components such as breakers, switches, motors, and panels.
  • Assist Housekeeping and Engineering in moving or resetting furniture and fixtures during deep‑clean or maintenance cycles.
  • Support Engineering during emergency conditions such as fire alarms, leaks, or power failures by following established safety procedures.
  • Clean and maintain P‑traps, drains, sink aerators, stoppers, and other plumbing elements.
  • Maintain accurate logs, follow safety standards, and work harmoniously with colleagues and supervisors.
  • Assist with equipment installations, relocations, or renovation‑related work when needed.
  • Support energy conservation initiatives and special projects within the department.
  • Maintain a clean, safe, and well‑organized work environment.

Benefits

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
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