Quality Technician

Protocase Inc./45Drives Ltd.•Wilmington, NC

10d•$42,000 - $60,000•Onsite

About The Position

As a Quality Systems Technician, you’ll play a key role in maintaining and improving our Quality Management System (QMS), ensuring we consistently deliver world-class products. You will: Support the structure, compliance, and continuous improvement of the QMS Maintain accurate and up-to-date processes, procedures, and documentation Assist with internal audits and coordinate preparation for external audits Collaborate across departments to identify root causes and implement corrective actions Track and support continuous improvement initiatives Monitor QMS Key Performance Indicators (KPIs) with process owners and leadership Participate in and lead training sessions related to quality systems About You You’re analytical, detail-oriented, and driven to improve systems and processes. You enjoy solving complex problems and collaborating across teams.

Requirements

Strong critical thinking and problem-solving abilities
Excellent written and verbal communication skills
Ability to work independently and collaboratively
High attention to detail with strong organizational skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Background in engineering or a related technical field (preferred)
1+ years in a manufacturing or machine shop environment (preferred)

Responsibilities

Support the structure, compliance, and continuous improvement of the QMS
Maintain accurate and up-to-date processes, procedures, and documentation
Assist with internal audits and coordinate preparation for external audits
Collaborate across departments to identify root causes and implement corrective actions
Track and support continuous improvement initiatives
Monitor QMS Key Performance Indicators (KPIs) with process owners and leadership
Participate in and lead training sessions related to quality systems