Quality Systems Specialist

The Clorox Company • Wheeling, IL

3d • Onsite

About The Position

At Hidden Valley Ranch, we’re more than just the creators of America’s favorite ranch—we’re a team of flavor enthusiasts who believe in bringing people together through great taste and great experiences. When you join us, you become part of a legacy of bold innovation, quality ingredients, and a passion for making everyday meals extraordinary. We foster a culture that values creativity, collaboration, and continuous improvement—where your ideas are welcomed and your contributions make a real impact. If you're hungry for a career that blends fun, flavor, and purpose, Hidden Valley Ranch is the place to grow and thrive. The Business Quality Systems Manager is responsible for designing, implementing, and maintaining an effective and standardized Quality Management System (QMS) across all Food manufacturing sites. This role ensures compliance with internal standards, customer requirements, and applicable regulatory requirements. The manager leads audit readiness, manages customer quality requirements, drives continuous improvement, supports operational excellence, and fosters a culture of quality excellence and standardization throughout the organization.

Requirements

• Bachelor’s degree in Food Science, Microbiology, Chemistry, Engineering, Quality, or a related field.
• 6+ years of quality systems or food safety experience in a food manufacturing environment.
• Strong working knowledge of FDA regulations, FSMA Preventive Controls, and GFSI standards (e.g., SQF, BRCGS, FSSC 22000).
• Experience planning, conducting, and supporting internal audits, as well as coordinating customer and third-party audits.
• Proven ability to manage QMS documentation, perform gap assessments, and lead CAPA activities.
• Effective cross-functional communication skills with the ability to support and influence operations across multiple manufacturing sites.
• Proficiency with QMS tools and Microsoft Office, with strong organizational and time-management skills.

Responsibilities

• Ensure the Quality Management System (QMS) is effectively implemented, maintained, and consistently applied across all food manufacturing sites.
• Standardize QMS processes, procedures, and documentation to align with corporate quality requirements and food safety standards.
• Monitor QMS performance metrics and lead continuous improvement initiatives to enhance product quality, food safety, and regulatory compliance.
• Partner cross-functionally with Manufacturing, R&D, Regulatory Affairs, and Supply Chain to embed quality and food safety into daily operations.
• Manage customer and third-party audit requirements, including scheduling, documentation review, and site readiness activities.
• Ensure all required records, SOPs, food safety plans, and compliance documentation are current and audit-ready.
• Provide on-site and remote audit support to manufacturing locations to drive successful audit outcomes.
• Serve as the primary point of contact for customer quality system inquiries, expectations, and follow-up actions.
• Provide oversight to ensure compliance with internal policies, customer requirements, and applicable food safety and regulatory standards (e.g., FDA, FSMA, GFSI, SQF/BRC, SGS).
• Collaborate with site quality and food safety teams to verify required programs and controls are implemented and functioning effectively.
• Lead quality system gap assessments and support corrective and preventive action (CAPA) planning and execution for identified compliance issues.
• Track, report, and follow up on compliance risks and improvement actions to ensure timely closure.

Benefits

• robust health plans
• a market-leading 401(k) program with a company match
• flexible time off benefits (including half-day summer Fridays depending on location)
• inclusive fertility/adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees