Quality Systems Specialist

BoeingTukwila, WA

About The Position

Quality Systems Specialist Company: The Boeing Company Boeing Commercial Airplanes (BCA) is currently seeking a Quality Systems Specialist to join the Repair Station Administration (RSA) team located in Tukwila, WA. Evaluate the design and lead the continuous improvement of the Safety Management System (SMS) for a large FAA Part 145 certificated repair station performing aircraft‑level maintenance/modifications and component maintenance. Serve as the primary SMS interface with FAA, National Aviation Authorities (NAA), customers, and internal repair station stakeholders and leaders; integrate SMS across Quality, Operations, Engineering, and Training to ensure effective safety risk controls and regulatory compliance.

Requirements

  • 10+ years of experience in aviation safety
  • 5+ years of experience working with Safety Management Systems
  • 5+ years of experience in hazard identification, risk assessments, and mitigation plans
  • 5+ years of experience with aircraft maintenance programs and practices
  • 3+ years of experience with safety data analysis tools and techniques
  • Experience working under FAA 14 CFR Part 145 Repair Station Regulations
  • Meet FAA 14 CFR Part 145 regulatory requirements
  • Ability to lead through influence
  • Excellent oral and written communication skills

Nice To Haves

  • Bachelor, Master or Doctorate degree from an accredited course of study
  • Currently hold an FAA Airframe & Powerplant (A&P) license or you are currently enrolled full-time or part-time in an A&P certificate program
  • Formal SMS implementation training and industry recognized SMS credentials
  • Certifications in incident investigation/ Root Cause Corrective Action (e.g., Boeing Problem Solving Model; Maintenance Error Decision Aid), human factors (HFACS) and Lead Auditor training for AS9001/AS9110
  • Advanced certifications such as Six Sigma (Green/Black Belt)
  • Experience with international regulatory requirements (EASA or other aviation regulatory authorities) and working with global customers
  • Prior experience managing distributed operations or multiple locations with remote oversight

Responsibilities

  • Develop, maintain, and drive the repair station SMS manual, safety policy, procedures, and supporting documentation consistent with FAA, NAA and ICAO guidance.
  • Maintain alignment with the Boeing Enterprise SMS program
  • Oversee hazard identification via safety reporting and both reactive and proactive risk assessments
  • Manage incident/occurrence investigations and Root Cause Corrective Action (RCCA) processes; ensure timely corrective action implementation, verification, and closure
  • Define, monitor, and report Safety Performance Indicators (SPIs) and dashboards to senior leadership; translate safety data into prioritized mitigation plans
  • Coordinate internal safety assurance audits and serve as primary contact fo r FAA and NAA surveillance, customer audits, and third‑party assessments
  • Integrate SMS into change management processes including initiation of new repair station capabilities, additional fixed locations, and satellite repair station locations; ensure risk decision-making criteria is embedded in operational decisions
  • Design and deliver SMS, human factors, and investigation training programs for technicians, engineers, and repair station leadership
  • Mentor and lead the repair station SMS key safety personnel; collaborate cross‑functionally with repair station Quality, Operations, Engineering, and other organizations to embed a positive safety culture
  • Maintain relationships with FAA and NAA principal maintenance inspectors, major customers, and industry safety forums; represent the company in regulatory and customer meetings

Benefits

  • Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
  • The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
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