Quality Systems Coordinator

Amcor•Oshkosh, WI

About The Position

The Quality Systems Coordinator works with cross functional teams to support customer complaint resolution, supports the food safety program, and supports all required compliance initiatives. This role plays a significant role in remediation of customer complaint trends and related issues that create opportunities for continuous improvements (CI) throughout the site. SCHEDULE M-F 8 Hour Day Shift

Requirements

Must have effective communication skills to execute quality programs and communicate with employees at all levels of the plant
Strong Organizational skills and detail oriented.
Collaboration and Influencing of peers, production staff and leadership
Strong Customer Service Focus
Demonstrate Energy, Empowerment and Execution
Lives Amcor Core Values and leads by example
Experience with Microsoft Office Suite required
2+ years of relevant working experience in Quality

Nice To Haves

Experience in a Quality and/or Food Safety Role preferred
Experience in operations, process engineering and/or process control preferred
Knowledge of HACCP/FSSC 22000/SQF/BRC/IMS and ISO 13485/9001 preferred
Six Sigma Green Belt preferred
Some domestic travel to be expected (<10%)

Responsibilities

Champion customer related quality activities ensuring the established systems satisfy internal and customer specifications and regulatory requirements.
Ensure that food safety and quality systems satisfy and meet at all times all customer specifications, internal and regulatory requirements (ISO, GMP, FDA)
Ensure continued compliance to certified standards (IMS, FSSC 22000) to ensure successful audit outcomes
Ensure document control system is adequately managed with regular and timely document review completion, document modification management, and new document releases
Lead the Food Safety Team to support the food safety program and initiatives to ensure top quality product is produced and all expectations for food safety are met and exceeded
Engage with cross-functional teams to identify system and compliance gaps with proposed resolutions
Work with operations and other teams to audit for effective and sustainable Corrective Actions
Reduce internal quality issues to meet and exceed set targets
Engage in risk assessment process; identification, control and management utilizing risk assessment tools such as FMEA and HACCP
Participate in CAPA steering committee and lead assigned CAPA and continuous improvement activities
Processing and completing internal information gathering associated with all customer notifications
Creating and assigning internal, supplier, or plant to plant complaints

Benefits

Medical, dental and vision plans
Paid time off, starting at 40 hours per year for full-time hourly employees, may vary by location
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing programs & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary bonus program (initial eligibility dependent upon hire date)