About The Position

We are looking for a highly organized and proactive Principal Specialist, Quality System Compliance to lead the Windsor Locks Repair Station certifications and oversee all Internal and External Quality Management System (QMS) audits for a workforce of roughly 400 employees. This role is essential in driving regulatory compliance, maintaining robust quality standards, and supporting continuous procedural adherence across the organization.

Requirements

  • Typically requires a University Degree and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Nice To Haves

  • Demonstrated experience hosting customer, regulatory, and QMS audits.
  • Proficiency with SAP.
  • Strong background in driving process improvements and enhancing Quality Management System (QMS) effectiveness.
  • Proven ability to identify gaps, implement corrective actions, and support continuous improvement initiatives.
  • Excellent communication and collaboration skills when working with cross-functional teams and external stakeholders.

Responsibilities

  • Maintain all six Repair Station certifications, including AS9110 (QMS), FAA (U.S.), EASA (Europe), CAAC (China), UK CAA (United Kingdom), GCAA (Emirates), and other relevant certifications. Responsibilities include submitting annual reports and updating regulatory manuals and procedures.
  • Perform all internal audits—product, process, and QMS—including approximately 85 audits per year.
  • Host Customer, Regulatory, DCMA (government agency), and Central Quality audits.
  • Act as the liaison between the DCMA, FAA, and the repair station.
  • Provide technical support to internal and external customers regarding Quality Management System procedures, regulations, and compliance-related inquiries.
  • Participate in process improvement initiatives to enhance the QMS.
  • Perform Root Cause and Corrective Action (RCCA) activities for quality compliance issues within the repair station, as well as for findings issued to the Quality department.
  • Assist the Quality department with miscellaneous projects and tasks.

Benefits

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program
  • And more!
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