Quality Supervisor

Eaton Corporation•Asheville, NC

About The Position

Lead, provide direction, coach, and develop inspection technicians; manage daily work assignments, priorities, and coverage, including scheduling Inspection Technicians to match production schedules. Conduct performance reviews, skills assessments, and targeted cross‑training to build a flexible team. Enforce safety, quality, and 5S standards; model disciplined problem‑solving and data-driven decisions. Create, review, and train personnel on applicable Quality Alerts. Plan and execute final inspection against drawings, inspection recipes, BOMs, routings, control plans, and customer specifications. Verify conformance of mechanical and electrical build (fit, finish, torque, labeling, wiring, terminations) Initiate and track corrective/preventive actions (CAPA); verify effectiveness and timely closure. Use structured problem-solving (e.g., 8D, Fishbone, 5‑Why) to prevent recurrence. Analyze inspection data to identify trends; drive improvements in first‑pass yield (FPY), defect rates, and cycle time. Partner with Manufacturing/Engineering to optimize control plans, checklists, gauge R&R, and error‑proofing. Support lean initiatives (visual management, standard work, layered audits). Maintain accurate, complete inspection records in QMS. Prepare for and support internal/external audits. Be a working supervisor of inspection technicians and partner with the broader cross-functional value stream team to continually improve quality processes. Work closely with manufacturing engineering, and other cross-functional partners, to resolve quality issues and improve processes. Be directly responsible and accountable for performance of duties, having the authority to take necessary action to address any quality issues. Own quality results together with all value stream teams.

Requirements

Associate's Degree from an accredited institution
Minimum three (3) years' experience in Quality, Manufacturing, and/or Engineering function within a manufacturing environment
Quality Management System (QMS) knowledge and experience (ISO 9001, TS16949, or similar)
Identify, evaluate and implement cost-effective resolution of complex Quality issues arising in sales, engineering, materials, and manufacturing
Rapid response to quality issues and questions in a production environment
Strong computer skills in MS Office (Word, Excel, PowerPoint, Access) and databases
Strong leadership and influencing skills, interpersonal teaming skills, and verbal and written communication skills
Self-driven, passionate, and committed to meeting needs of internal and external customers

Nice To Haves

Bachelor's degree in Engineering or Technical related field of study from an accredited institution
Minimum of (5) years' experience in Quality, Manufacturing, and/or Engineering

Responsibilities

Lead, provide direction, coach, and develop inspection technicians
Manage daily work assignments, priorities, and coverage, including scheduling Inspection Technicians to match production schedules
Conduct performance reviews, skills assessments, and targeted cross‑training to build a flexible team
Enforce safety, quality, and 5S standards; model disciplined problem‑solving and data-driven decisions
Create, review, and train personnel on applicable Quality Alerts
Plan and execute final inspection against drawings, inspection recipes, BOMs, routings, control plans, and customer specifications
Verify conformance of mechanical and electrical build (fit, finish, torque, labeling, wiring, terminations)
Initiate and track corrective/preventive actions (CAPA); verify effectiveness and timely closure
Use structured problem-solving (e.g., 8D, Fishbone, 5‑Why) to prevent recurrence
Analyze inspection data to identify trends; drive improvements in first‑pass yield (FPY), defect rates, and cycle time
Partner with Manufacturing/Engineering to optimize control plans, checklists, gauge R&R, and error‑proofing
Support lean initiatives (visual management, standard work, layered audits)
Maintain accurate, complete inspection records in QMS
Prepare for and support internal/external audits
Be a working supervisor of inspection technicians and partner with the broader cross-functional value stream team to continually improve quality processes
Work closely with manufacturing engineering, and other cross-functional partners, to resolve quality issues and improve processes
Be directly responsible and accountable for performance of duties, having the authority to take necessary action to address any quality issues
Own quality results together with all value stream teams