Quality Supervisor

United Performance Metals•La Mirada, CA

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES Responds to customers on non-conformance and quality matters Oversees process improvements related to quality Ensures product conformance Reviews documents for conformance Conducts product inspections Maintains quality performance metrics Assists with management of nonconformance’s Conducts supplier assessments and reviews Maintains calibration system Supports sales department with technical needs and customer services Performs customer regulatory activities QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPPORT Supervise Quality Tech and support staff Assist with customer quality system requests and approvals Assist with the quality orientation for new employees Support sales with certification and compliance requests Support operations and production with order and material technical needs SPECIFICATIONS Maintain AMS/UPM specification spreadsheet used to verify the compliance of mill test reports Perform periodic specification revision check for updates EQUIPMENT Oversee the inspection and measuring of test equipment -Maintain identification of the testing equipment and documentation providing traceability and calibration frequency SUPPLIERS Initiate and maintain the ongoing assessment and approval of subcontractors Perform periodic audits of suppliers and subcontractors CUSTOMER AND REGULATORY SPECIFIC ACTIVITIES Oversees and coordinates customer management of testing using outside approved resource Responsible for administration of Unison and GE supplier release program Assist as needed with compliance audits Maintain customer approval and certification Fill out and respond to customer survey requests Maintain applicable logs, supporting EV1 audits, preparing bar codes, and inspections Assist as needed with customer and regulatory audits OTHER Maintain a full understanding of United Performance Metals' Quality Manual, Operating Procedures, and Work Instructions: How they relate to AMS, ASTM, AISI, AS9100 and ISO-9001 Requirements Continued education and training of metals applications, industry requirements, and customer focus activities General housekeeping in accordance with the quality expectations Assist as needed with internal audits Maintain customer property within established procedures Maintain and report on shelf life sensitive items that are maintained in inventory to insure the products are not expired beyond use Duties as assigned by supervisor

Requirements

Prior Quality supervisory experience
Knowledge of steel products and processes
Knowledge of ISO 9001 and AS9100 Quality Management Systems
Understanding of Six Sigma and Lean manufacturing tools
Strong analytical aptitude and reporting skills
Excellent verbal and written communication skills
Ability to multi-task with an emphasis on event management
Goal-oriented and the ability to manage multiple projects paying particular attention to detail.
Ability to work with a variety of teams (including the shop floor, sales and purchasing)
Four-year college degree preferred, with experience in manufacturing or distribution quality, or equivalent combination of education and experience

Responsibilities

Responds to customers on non-conformance and quality matters
Oversees process improvements related to quality
Ensures product conformance
Reviews documents for conformance
Conducts product inspections
Maintains quality performance metrics
Assists with management of nonconformance’s
Conducts supplier assessments and reviews
Maintains calibration system
Supports sales department with technical needs and customer services
Performs customer regulatory activities
Supervise Quality Tech and support staff
Assist with customer quality system requests and approvals
Assist with the quality orientation for new employees
Support sales with certification and compliance requests
Support operations and production with order and material technical needs
Maintain AMS/UPM specification spreadsheet used to verify the compliance of mill test reports
Perform periodic specification revision check for updates
Oversee the inspection and measuring of test equipment
Maintain identification of the testing equipment and documentation providing traceability and calibration frequency
Initiate and maintain the ongoing assessment and approval of subcontractors
Perform periodic audits of suppliers and subcontractors
Oversees and coordinates customer management of testing using outside approved resource
Responsible for administration of Unison and GE supplier release program
Assist as needed with compliance audits
Maintain customer approval and certification
Fill out and respond to customer survey requests
Maintain applicable logs, supporting EV1 audits, preparing bar codes, and inspections
Assist as needed with customer and regulatory audits
Maintain a full understanding of United Performance Metals' Quality Manual, Operating Procedures, and Work Instructions: How they relate to AMS, ASTM, AISI, AS9100 and ISO-9001 Requirements
Continued education and training of metals applications, industry requirements, and customer focus activities
General housekeeping in accordance with the quality expectations
Assist as needed with internal audits
Maintain customer property within established procedures
Maintain and report on shelf life sensitive items that are maintained in inventory to insure the products are not expired beyond use
Duties as assigned by supervisor