Quality Supervisor - ARP

Amcor•Dallas, TX

21h•Onsite

About The Position

This role assists the Site Manger to ensure that manufactured products meet or exceed customer expectations and ARP Quality requirements. The Quality Supervisor assumes a leadership role over the operations of the Quality department, specifically overseeing activities relating to inspection, laboratory testing, internal auditing, and 3rd party audit preparation. This position also supports process engineering functions including engineers and technicians responsible for ensuring process control, process capability, and process improvement activities. Under the direction of the Site Manager, the Quality Supervisor oversees process functions related to product, process, and equipment validations and qualifications. The Quality Supervisor coordinates with the Quality Manager to implement, maintain and modify the plant’s quality management system to continually improve operational, quality and process systems to meet and exceed customer, industry and regulatory requirements.

Requirements

Bachelor’s degree required.
2+ years of previous quality assurance or quality work experience is required.
Must have strong skills in Microsoft Office, understanding of Statistical Analysis and can communicate, Process/Product Control and Designed Experimentation software tools.
Must be self-starting, self-motivated personality type, able to work independently.

Nice To Haves

A degree in Engineering, Mathematics or related field is strongly preferred.
Professional accreditation by ASQ in CQE, CQT, or CQMOE, is preferred.
Experience with plastics and/or packaging or other high-speed, high-volume conversion processes in the production environment is preferred.

Responsibilities

Follows all established safety rules and guidelines as outlined in the Amcor “No Injuries Safety Contract” and as trained.
Understands and communicates all hazards and safety issues to co-workers and leads.
Properly uses all required personal protective equipment.
Plan the daily function of the Quality and Process Department with support of the Quality Techs and Site Manager.
Supervise quality at the assigned location(s).
Is responsible for employee selection, approving payroll of non-exempt employees, development, mentoring, and performance management of direct reports.
Expert at the plant level on Process Control and related product characteristics and process performance.
Assists in drafting and implementing Product, Process and Equipment Validations/Qualification with Corporate Support.
Coordinates with the Quality Manager to provide leadership for company, regional, and plant initiatives.
Prepare, review, and evaluate data and information and report recommendations for use by plant management to the Quality Manager.
Utilize quality techniques to reduce process variations or refine process parameters based upon results.
Assist in problem solving through use of statistical analysis and utilization of quality tools.
Lead and promote problem solving teams to perform root cause analysis and failure investigations.
Assist in tracking and trending corrective and preventative actions to ensure items are closed out on a timely basis.
Serves as contact with customers in the event of CINS (Customer Incidents), leads internal product performance investigation, and implements corrective and preventative actions with support of the Site Manager.
Provides consistent ongoing analysis of process capability (CPK) statistics.
Determine, recommend, and assist in continuous improvement programs to meet plant/division quality objective and advise the plant manager of appropriate action plans.
Suggest improvements in procedures and techniques to improve product and customer acceptance.
Alert management of potential quality problems to assure that defective products or raw materials are not used or shipped to the customer.
Establishes, monitors, and maintains statistical process control (SPC) programs; advises and instructs local managers in utilization of SPC data.
Manages KMS quality training system locally and assigns appropriate training when needed (monthly, quarterly or annually).
Ensure all testing requirements are met by corporate and customer standards.
Maintains access to the Amcor corporate database that houses customer specifications and our established guidelines for achieving those requirements related to product safety, quality, legality, process and specification (Windchill and RealSPC or corporate approved equivalent software applications).
Act as plant resource to standardize formal investigations through process evaluation, template development and training with focus of training operators on quality and process expectations.
Develop and assist with development of standard operating procedures, work instructions and form control documents.
Demonstrates organizational ability to complete daily assignments as required to meet internal and external customer requirements in a concise detailed manner.
Lead customer complaint investigations and vendor incident notifications.
Maintain product safety and compliance documentation.
Responsible for the upkeep of records and documents that correspond to regulatory, customer, and third-party audit requirements.
Perform containments; evaluate quality, visit customers and vendors as needed.
Responsible for driving continuous improvement activities at the plant level.
Performs other related duties as directed by Plant Manager or Quality Manager.
Those employees with authorized training have the ability to shut down / stop equipment if continued operation is a threat to any employee’s health and safety.
Recommend staff stop production for unacceptable quality.
Recommend staff quarantine out-of-specification products, materials or supplies.
Contact any member of management without fear of reprisal concerning questions, suggestions, or complaints regarding quality, working conditions or job environment.

Benefits

Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)