Quality Supervisor

Jabil•Florence, KY

21h

About The Position

The Quality Supervisor at Jabil Inc. is responsible for overseeing and ensuring the consistent application of quality control processes and standards within manufacturing operations. This role focuses on maintaining high product quality, driving continuous improvement initiatives, and leading a team of quality technicians.

Requirements

Bachelor's degree in Engineering (e.g., Industrial, Mechanical, Electrical), Quality Management, or a related technical field.
Minimum of 3-5 years of experience in a quality assurance or quality control role within a manufacturing environment, preferably in electronics manufacturing services (EMS), medical devices, automotive, or aerospace.
Proven experience in a supervisory or team lead capacity, demonstrating strong leadership and team development skills.
In-depth knowledge of Quality Management Systems (QMS) such as ISO 9001, AS9100, IATF 16949, or ISO 13485.
Proficiency in quality tools and methodologies, including SPC, MSA, FMEA, 8D, Lean, and Six Sigma principles.
Strong analytical and problem-solving skills with the ability to interpret complex data and drive effective solutions.
Excellent communication (written and verbal) and interpersonal skills, with the ability to effectively interact with all levels of the organization and external stakeholders.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and experience with quality management software (e.g., ERP systems, QMS software).
Ability to work in a fast-paced manufacturing environment and adapt to changing priorities.

Nice To Haves

Green Belt or Black Belt certification is a plus.

Responsibilities

Supervise, train, and mentor a team of quality inspectors and technicians, ensuring adherence to quality procedures and safety protocols.
Implement and maintain Jabil's Quality Management System (QMS) in accordance with internal standards, customer requirements, and relevant industry regulations (e.g., ISO, AS9100, IATF 16949 as applicable).
Monitor and analyze key quality metrics, identifying trends, root causes of defects, and areas for process improvement.
Lead problem-solving activities using methodologies such as 8D, 5 Whys, and Fishbone diagrams to address non-conformances and implement corrective and preventive actions (CAPA).
Conduct internal audits and support external audits to ensure compliance with quality standards and drive closure of audit findings.
Collaborate cross-functionally with production, engineering, supply chain, and customer service teams to resolve quality issues and enhance product reliability.
Manage the disposition of non-conforming materials and products, ensuring proper documentation and segregation.
Develop and revise quality documentation, including work instructions, control plans, and inspection procedures.
Participate in new product introduction (NPI) activities, including design reviews, process validation, and first article inspection (FAI).
Drive a culture of quality awareness and continuous improvement throughout the manufacturing facility.