Quality Supervisor

Diversey•Chicopee, MA

10d

About The Position

Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media. Managing plant Quality and Laboratory Maintain and develop laboratory related procedures. Supervise all functions related to ISO 9000 certifications. Maintain all Recipe Management functions (BOM, RM, PV) within the SAP system. Enter and maintain all QM functions in the SAP system. Manage expense and capital budgets for laboratory. Supervise the daily activities of the laboratory technicians. Assist the production by developing rework plans for off-spec / out of date material. Take on additional duties as assigned by the Plant Manager. Solving Product Manufacturing Problems on Existing Product Line Troubleshoot quality problems on existing manufactured products Monitor production process to select effective procedures Monitor and/or re-evaluate quality control test procedures Meet with Purchasing and/or vendors concerning raw material problems and specifications Review and recommend disposition on nonconforming material produced. Solving Customer Quality Concerns Supervise customer complaints and coordinate with internal and external parties to address issues. Oversee the Root Cause Analysis program for the site Notify Product Manager(s) concerning problems with batches which may have been shipped to customers that may result in further complaint. Administration and Other Oversee lab personnel and schedule and manage their laboratory activities Conduct laboratory safety audits Project, monitor, and maintain budget expenses Train personnel, personnel evaluations and supervise activities of the lab technician Manage & maintain all processes, procedures, and documentation to comply with ISO9001:2015 requirements Ensure all documents are set up with the proper review period, proper person to review, and reviewed on time

Requirements

Minimum of a BS degree in Chemistry, Engineering, or other technical area
Minimum requirement of 5 years of laboratory and/or quality management
Microsoft office skills, SAP and Lotus Notes preferred
Ability to work with others and in all areas of the manufacturing plant
This position may require exposure to hazardous chemicals and/or waste. Appropriate training in compliance with federal law regarding hazardous waste exposure/handling will be completed.

Responsibilities

Managing plant Quality and Laboratory Maintain and develop laboratory related procedures.
Supervise all functions related to ISO 9000 certifications.
Maintain all Recipe Management functions (BOM, RM, PV) within the SAP system.
Enter and maintain all QM functions in the SAP system.
Manage expense and capital budgets for laboratory.
Supervise the daily activities of the laboratory technicians.
Assist the production by developing rework plans for off-spec / out of date material.
Take on additional duties as assigned by the Plant Manager.
Troubleshoot quality problems on existing manufactured products
Monitor production process to select effective procedures
Monitor and/or re-evaluate quality control test procedures
Meet with Purchasing and/or vendors concerning raw material problems and specifications
Review and recommend disposition on nonconforming material produced.
Supervise customer complaints and coordinate with internal and external parties to address issues.
Oversee the Root Cause Analysis program for the site
Notify Product Manager(s) concerning problems with batches which may have been shipped to customers that may result in further complaint.
Oversee lab personnel and schedule and manage their laboratory activities
Conduct laboratory safety audits
Project, monitor, and maintain budget expenses
Train personnel, personnel evaluations and supervise activities of the lab technician
Manage & maintain all processes, procedures, and documentation to comply with ISO9001:2015 requirements
Ensure all documents are set up with the proper review period, proper person to review, and reviewed on time