Quality Systems Supervisor

Bimbo QSR Chicago LLC•Denver, CO

About The Position

Our Quality Supervisor is responsible for providing guidance and ensure compliance for quality and food safety programs at our bakery. We are looking for someone with strong work ethics and a focus on food safety and quality. This person will supvervise up to 9 QA Techs across three different shifts. Ensure all compliance for Quality and Food Safety for that location. Additionally, meeting and/or exceeding our customer expectations/requirements. This will include the environmental monitoring program, internal auditing program, traceability program, customer complaints, food defense, food safety plan, and management of ERP systems. GFSI knowledge is desirable for audit compliance. ERP system experience is desirable for PO management.

Requirements

BS degree in Food Science or related area from an accredited college or university.
3 to 5 years of relevant work experience within the food-manufacturing environment.
Persuasion Skills
Attention to details
Strength of conviction
HACCP-HARPC Programs and Food Safety Regulations – FSMA
PCQI
GFSI (BRC, SQF, etc.)
Manufacturing concepts and techniques
Good laboratory practices
Food Processing concepts and techniques
Process Recovery concepts and techniques
Food Safety audit concept and techniques (internal auditor certified)
Quality Systems audit concept and techniques
PC: Microsoft Office software
Continuous Improvement Methodology
Root cause analysis and CAPA
Analyze and resolve complex problems.
Project Management.
Sound general business acumen.
Knowledge of various cultures.
Knowledge of process flow interactions.
Coordinate and communicate effectively with internal and external customers and vendors verbally and in writing.
Prepare a variety of comprehensive administrative and technical documents and reports.
Read and process written information with high degree of accuracy.
Work effectively in a general business environment, with a focus on high level of quality, ethics and customer service.
Willingness and ability to travel throughout the US Region.
Ability to lead by influencing.
Achieving results through others where no / little formal lines of authority exist
Possess a facilitative style of management.

Responsibilities

Monitor and track all production quality checks and product scoring.
Provide excellent customer service by complying with the requirements and ensuring the quality expectations set forth by the customer.
Supervise QA Techs at the bakery (up to 9 technicians) by providing guidance, training, and focus on critical thinking.
Investigate quality and food safety issues and customer complaints through root cause analysis and generation of corrective and preventive actions in conjunction with relevant departments.
Support the BRC program by developing, managing, improving, and implementing necessary programs.
Perform internal audits and GMP inspections.
Support in maintaining all Federal, State, and Local Food Safety Compliance.
Facilitate 3rd party GFSI audits, customer audits, and regulatory audits.
Support general plant safety, food safety, food defense initiatives, and good manufacturing practices with the understanding that these are non-negotiable.
Work with ERP and company systems to manage and maintain product records.
Prepares and performs trainings with team members of other departments as needed.
Serve as the backup to the QS Manager in their absence, reporting to the Quality Systems Director.
Other job duties as assigned by the QS Manager