Quality Supervisor

JENNMAR•Reedsville, WV

50d

About The Position

The Quality Assurance Supervisor is a hands-on leader responsible for ensuring product quality and compliance with ASTM-F432 standards, customer specifications, and internal procedures. This position oversees all inspection and testing activities for purchased, in-process, and finished products used in strata control applications for the mining and tunneling industries. The ideal candidate demonstrates strong technical ability, data-driven decision-making, and a positive, strategic leadership mindset to drive continuous improvement and uphold quality excellence across the facility.

Requirements

High School Diploma or GED required; Associate Degree or Technical Certification in Quality or Manufacturing preferred
2+ years of experience in quality assurance or manufacturing leadership (metal manufacturing, forging, or stamping preferred)
Familiarity with ISO 9001 quality systems and OSHA regulations, A plus
Strong leadership, coaching, and problem-solving abilities with a positive, strategic mindset
Strong understanding of metal manufacturing processes, inspection methods, and quality testing equipment
Proficiency in Microsoft Office applications, including Outlook, Excel, and Word (ability to input data, analyze trends, and create charts such as control charts and Pareto analyses)
Excellent attention to detail with a focus on accuracy, consistency, and compliance
Effective written and verbal communication skills for collaborating with operators, supervisors, and management
Demonstrated leadership skills with the ability to coach employees, foster accountability, and lead by example
Strategic mindset for identifying root causes, implementing corrective actions, and driving continuous improvement
Strong organizational and problem-solving skills; ability to balance multiple priorities in a fast-paced production environment
Dependable, punctual, and able to work flexible shifts as required
Dependability to be consistently at work and on time with the ability to work a flexible schedule that may include all shifts (coverage or training).
Manual dexterity, close visual acuity and upper limb coordination with light/medium (5-30 lbs) lifting capability during normal phase duties
Ability to sit or stand as needed

Responsibilities

Supervise Quality Technicians performing inspection and quality control actions on raw materials, in-process components, and finished products
Monitor daily quality operations to ensure ASTM-F432 standards and customer specifications are consistently met
Operate and oversee use of quality testing equipment; ensure equipment calibration and proper usage
Compile and analyze inspection data using Excel; prepare and present quality metrics, trends, and control charts to management
Investigate and document nonconformances; identify root causes and lead corrective and preventive actions
Coach and mentor team members to build skill sets, reinforce quality expectations, and promote a culture of continuous improvement
Collaborate with production leadership to drive proactive quality improvements and reduce variation in manufacturing processes
Ensure compliance with ISO 9001 standards and internal documentation requirements
Maintain a clean, organized, and safe work environment that reflects company 5S and safety expectations
Conduct employee performance reviews and participate in hiring, training, and disciplinary processes

Benefits

Excellent benefits include medical with a standard PPO plan with deductibles as low as $1,500 and wellness credit up to $750; voluntary 401k plan with company match up to 12%; voluntary dental and vision plans; free telemedicine services; basic life and short term disability coverage.

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