Quality Supervisor, MS Production

Pride Mobility & Quantum Rehab•Pontotoc, MS

3d•$25•Onsite

About The Position

Provide leadership and expert-level support to the Quality Inspection team to ensure all products meet order specifications, production standards and Food and Drug Administration (FDA) regulations

Requirements

Must be a friendly team player, professional, detail-oriented, and honest
Must have the ability to: Multi-task, problem-solve, and prioritize in a fast-paced working environment
Guide, direct, and motivate staff
Work independently with minimal guidance, and apply good time management, organizational, and decision-making skills
Work with restricted information, and maintain confidentiality when dealing with contacts outside of the organization
Determine the types of measurement tools/equipment needed to perform required tasks
Adapt to existing inspection equipment, standards, and techniques to accomplish unique measurement tasks for which they are not principally used
Apply measurement principles to specific problems in determining root cause and preventative action
Read, interpret, and follow instructions, policies, procedures, process guidelines, and blueprints
Travel for the company as business needs dictate
Lift/Push/Pull up to 40 lbs. Employees will be provided with assistance lifting in excess of 40lbs. (i.e. another employee, or a hoist)
Must have: Relentless drive to achieve advancement and continuous improvement
Strong emotional intelligence and collaboration
A willingness to learn and/or adapt to new work methods
Intermediate working knowledge of Microsoft Office Word and Excel
Excellent verbal and written communication skills
Excellent mathematical skills to resolve measurement related problems
At least 5 years of Quality Assurance and/or Quality Inspection experience
At least 3 years of experience as a Lead or Supervisor directing the work of other employees in a manufacturing environment
High School Diploma or GED
Must be legally authorized to work in the United States without sponsorship now, or in the future

Nice To Haves

Basic working knowledge of medical mobility power chairs, scooters and components preferred
At least 5 years of experience in directing the work of other employees in a Quality Assurance role in a manufacturing environment as a Lead or Supervisor preferred
Current or previous successful employment experience with Pride Mobility Products Corporation preferred
Bachelor’s or Associate Degree in a Quality related field preferred
American Society for Quality (ASQ) certification preferred

Responsibilities

Effectively supervise the day-to-day operations of the Quality Inspection team and assist with managing and processing all time off requests via the time management system and ensure proper department staffing levels
Set goals and objectives, measure outcomes to make sure goals are met, conduct performance appraisals, communicate objectives, and address individual or group performance issues
Lead by example by exhibiting professionalism, positivity, and adhering to all company policies and procedures
Review quality assurance instructions, assembly specifications, and production schedules to determine the best method of conducting inspections and tests, sequence of operations, and work assignments
Collaborate closely with Production leadership to ensure proper product flow and address quality issues promptly to meet or exceed the expectations of our customers
Maintain a visible presence on the production floor and inspection areas
Train, cross-train, and rotate inspectors to maximize departmental productivity and efficiency, and ensure compliance with new procedures in the Learning Management System (Litmos)
Conduct a daily review of nonconforming products and process rejected material for return to the manufacturing facility
Serve as a backup Inspector to perform final inspections on finished products and accessories, evaluating aesthetics, function, and FDA compliance
Utilize the ProductionWare (Matrix) system and ensure that all pertinent product information is documented and recorded onto the Device History Record (DHR)
Track, record, distribute, and analyze First Pass Yield (FPY) defects and monitor daily Key Performance Measurements (KPMs)
Serve as a quality representative in the Material Review Board (MRB), staff meetings, validations, and operations calls
Analyze data to identify abnormalities and trends
Work closely with Manufacturing Engineering to ensure ProductionWare (Matrix) build processes are accurate and updated as needed and in resolution of any process or operating issues or concerns
Assist with identifying out-of-tolerance conditions and initiate/revise procedures and work instructions to improve processes
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
Complete the annual CTPAT Security Training
Focus on continuous improvement, and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary