Quality Specialist

Greenworks•Morganton, NC

10d

About The Position

As a rapidly growing global manufacturer of residential and commercial products, Greenworks is leading the charge toward a more powerful and sustainable future. With over 20 years of research and development, including over 1000 patents in outdoor power equipment, power tools, and lifestyle products, we’re pushing the limits of what battery technology can do to improve the quality of work and life. Position Summary: The Quality Specialist plays a critical role in supporting daily operations by ensuring products meet established quality and safety standards. This position is responsible for conducting inspections, performing product rework, and assisting with quality issue resolution in a fast-paced operational environment. The role requires strict adherence to safety protocols, accurate documentation in company systems, and effective use of material handling equipment and tools. The ideal candidate is detail-oriented, safety-focused, and capable of working in physically demanding and high-traffic industrial settings while maintaining consistent quality performance standards.

Requirements

Strong attention to detail
Excellent organizational and time management skills
Excellent communication skills, including both written and verbal
Ability to work in a team, as well as independently
Positive attitude
Ability to work in a fast-paced, busy environment
Strong computer skills and proficiency with Microsoft programs such as SAP, Salesforce, Excel and Word
Lift and move a minimum of 50 pounds without assistance and 100 pounds with assistance
Stand, walk, and bend for extended periods of time, full range of motion
Wear appropriate safety and personal protective equipment according to the function being performed
At least one (1) year of leadership experience
At least one (1) year of experience in a warehouse environment
High School Diploma or equivalent
All candidates will be required to pass a drug screen and background check to be considered for employment
An understanding of OSHA safety rules for warehouse work
Greenworks will not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship to continue to work legally in the United States.

Responsibilities

Perform product inspections and rework activities according to established quality standards
Maintain safety compliance throughout inspection and rework processes
Assist in troubleshooting quality concerns and conducting root cause analysis
Document and update job tasks in SAP and Salesforce systems
Operate Powered Industrial Trucks (PIT) and handheld tools as required
Ensure proper safety and quality standards are always upheld
Lead team(s) in tasks and rework processes while ensuring quality standards are maintained
Plan rework assignments, including the stock and supplies needed for the day/week/etc
Communicate with different departments to ensure stock is provided and returned as needed to remain lean but also avoid down time
Assist in developing production expectations / targets.
Provide production progress updates, ensuring the team meets targets.
Available to work weekends, holidays, and overtime as required.
Other duties assigned.